Ocean Island Inn | Backpackers | Suites

* Please note that the listed prices do not include taxes (16%).
**Please note: You must let us know before 18:00 (6 pm) the day before your arrival if you need to cancel, otherwise you will be charged for one night.
***Please note: A post-stay guest satisfaction survey will be sent out after checkout.

GENERAL CANCELLATION POLICY: We have a 1-day cancellation policy. This means that you must let us know before 6 pm (18:00) the day before your arrival if you need to cancel. Cancellations made after this period are subject to a cancellation fee of 1 Night's Stay.

REFUNDS POLICY: We do not offer refunds after check-in.

VALID GOVERNMENT-ISSUED PHOTO ID is required for all guests and a valid credit card in the guest's name or $100 stay deposit (debit or cash) upon arrival. If you book a room and do not meet these requirements upon check-in, your reservation will be cancelled and we will still have to charge you for one night's stay.

PRE-AUTHORIZATION: A valid credit card is required to hold a reservation and it will be pre-authorized before your arrival. If this pre-authorization is declined and we are unable to reach you, your reservation will be cancelled.

VISA DEBIT, MASTERCARD DEBIT, PREPAID CARDS: Are not accepted to hold reservations. Even if your confirmation goes through it will not be valid. Please cancel your reservation and make another with a valid credit card.

LATEST TIME OF ARRIVAL / NO-SHOW POLICY: If you do not arrive by the latest time of arrival that you have given us, your reservation will be cancelled and your credit card will be charged for one night's stay. Contact us any time to change your latest time of arrival.

CHECK-IN: Check-in time is 3 pm. Should you arrive earlier, we would be happy to store your luggage so you can go out and explore the city.

PARKING: Limited parking on-site $15/day available on a first-come, first-served basis & unlimited parking 100m away at Johnson Street Parkade.