Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Zet een vinkje om aan te geven dat je de algemene voorwaarden hebt gelezen en begrepen.
Je moet de algemene voorwaarden accepteren om je reservering te bevestigen.
Boek meer dan 2 dagen vooruit voor gratis annulering.
  • Perfecte locatie
  • Behulpzaam personeel
  • Zeer goede zuiverheid
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Beschrijving van de Accomodatie Inrichting

The Phoenix Hostel was established in 2008 and has been often described as the perfect place to discover Shanghai because of its amazing location. Our friendly and helpful reception staff will be happy to help you plan your day’s activities and organize tickets booking to local events and tours. When you’re done exploring for the day the Phoenix Bar located on the rooftop terrace is a great place to relax and unwind, especially on warm summer nights.

This friendly hostel provides great value hotel standard accommodation at hostel prices in an amazing location. To meet the requirements of our customers, we offer 50 rooms with different room types: comfortable double beds, bright single rooms and excellent dormitory rooms. Our rooms have black-out curtains to keep the dawn out and have double glazed windows to help you get a good sleep if you need one.

Our rooftop is a great place to relax after spending a day exploring Shanghai. A chilled-out space to meet new friends, read books from our free selection, play games or plan your next party.

We hope that our guests will make the most of their time in China - a country with an interesting and diverse culture. In this perspective we hold numerous activities that embrace the Chinese culture such as dumpling making class, Chinese calligraphy, Chinese table games and many more.

The hostel is situated on south Yunnan road, also known as the Yunnan food street because of its amazing selection of restaurants. Very close to People's Square metro station (a 5-minute walk), it is the perfect starting point for sightseeing, shopping, people gazing, exploring and getting to the far corners of this huge city.

Yuyuan (Jade garden), city God temple, White Cloud Taoist temple and the old town Huaihai road, Xintiandi and Dongtai road antique market are close by.

There is still so many information to share about our hostel, but it would take ages and end up in writing a book or making a film to explain the whole experience, so don't hesitate anymore and come to meet us. Let's create wonderful memories together :)

All the Events in Notice Board might be changed due to the Weather or other reason. Please check the details with us first. Bekijk huisregels

Controleer de beschikbaarheid


  • Waarde voor uw geld 8.4

  • Beveiliging 7.6

  • Plaats 9.2

  • Personeel 6.8

  • sfeer 5.6

  • Properheid 7.2

  • Faciliteiten 6.8

Nieuwste Recensies

  • 10.0


    21 dec 2019
    Great location, nice rooms. Helpfull staff. Keep in mind that the toilet and shower have glass doors, could be interesting of you're not a couple (yet).
    Nederland, Mannelijk, 31-40
  • 10.0


    22 jun 2019
    I had an amazing stay ar this hostel, the facilities where great, I met a lot of nice people, and the staff was really friendly and helpful. Especially Celine was a super good help and a super friendly person!
    Nederland, Mannelijk, 18-24
  • 10.0


    26 nov 2018
    This hostel is awesome. I had a private room, it felt like I was staying in a hotel. The hostel is quite modern and has good facilities, such as free drinking water. The rooftop bar is a nice place to hang out and meet other people. The hostel is located in the food street of Shanghai, so there are enough options to still your hunger. The staff is super helpful, they helped me to book the train tickets for my next stop. All in all, if you’re in Shanfhai, definitely stay here!
    Nederland, Vrouwelijk, 25-30
  • 9.7


    21 jun 2019
    After I over came a bit of a culture shock, Phoenix Hostel was the perfect place to land. The people working there are very helpful and into anything fun. Celine even learned me a bit of Tai Chi! And Peter did teach me the basics of Majong. The hostel is clean, the rooms are nice and quiet. The rooftop bar is really fun. And well whenever you are in Shanghai visit this place and you will feel right at home, besides it is in the middle of food heaven!
    Nederland, Vrouwelijk, 18-24
  • 9.4


    15 dec 2018
    Very good hostel. Got a 'free' twin room because the dorm rooms were all taken even though we booked one. Location is amazing, close to bund and the subway station. Only small disadvantage was the fact that towels were not included in the stay, which we had to buy seperately. Other than that, great hostel!
    Nederland, Mannelijk, 18-24
  • 8.9


    22 jul 2019
    Charming hostel on a good location in the centre. Friendly and attentive staff.
    Nederland, Mannelijk, 41+
  • 8.9


    08 jul 2019
    Very good hostel! Very nice neighborhood with a lot of restaurants. The hostel offers a lot of courses and we took the walk through town for only 20 yuan pp. The roof top terrace was a nice place to hang out with enough choices in beers. The people can speak English very well. We recommend it!
    Nederland, Echtpaar, 25-30
  • 8.6


    31 okt 2019
    Nice hostel and very good place! Staff was very helpfull!
    Nederland, Vrouwelijk, 18-24
  • 6.0


    14 dec 2018
    Hostel has an impersonal hotel atmosphere, does have a small common room on the roof that was being worked on. Beds are good and clean but quite short. Location is very central. Save one, staff seemed disinterested. Setup of my 8-bed female dorm was not great - room door and personal locker made enough noise to wake everybody up each time they're opened. The one toilet was inaccessible when shower was being used. I found the room door unlocked and open multiple times.
    Nederland, Vrouwelijk, 25-30
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  • Gratis internettoegang
  • Gratis WiFi
  • Inclusief
  • Air conditioning
  • Boekenruil
  • Droger
  • Flexible NRR
  • Haardrogers
  • Haardrogers te Huur
  • kabeltelevisie
  • Key Card Toegang
  • Kluisjes
  • Leeslamp
  • Lift
  • Microwave
  • Strijkijzer / strijkplank
  • Telefoonkaarten
  • Vergaderzaal
  • Warme Douches
  • Wasmachine
  • 24 uren receptie
  • 24-uren beveiliging
  • Bagage-opslag
  • Faxdienst
  • Handdoeken te huur
  • Huishouding
  • Internettoegang
  • Late check-out
  • Postdienst
  • Receptie (beperkte openingstijden)
  • Tours / Reisdesk
  • Wasserette
  • Wekdienst
Eten & drinken
  • Bar
  • Cafe
  • Restaurant
  • Entertainmentruimte