Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Zet een vinkje om aan te geven dat je de algemene voorwaarden hebt gelezen en begrepen.
Je moet de algemene voorwaarden accepteren om je reservering te bevestigen.

The Passenger Hostel

Boek meer dan 3 dagen vooruit voor gratis annulering.
  • Perfecte locatie
  • Fantastisch personeel
  • Perfecte zuiverheid
Lees alle beoordelingen

Beschrijving van de Accomodatie Inrichting

The Passenger Hostel is a high standard rebuilding project, with very comfortable and cozy rooms and well-equipped facilities. The staff is highly focused to make your trip into an unforgettable experience. We are proud to be a Green Key Awarded Hostel that adopted all the eco-friendly solutions in order to be efficient and respect the environment.

The Passenger Hostel is located at São Bento Train Station one of the most beautiful buildings of Porto, classified as World Heritage by UNESCO. Yes, we are part of the train station's magnificent building. We are nearby most of the landmarks of the city, at a walking distance, such as Aliados Avenue, Clérigos Tower, Douro riverside, and Galerias de Paris street. In addition, Santa Catarina shopping street is less than three minutes walking from our facilities.

The Passenger Hostel offers private and shared accommodation, a bar and free WiFi access. Dorm rooms feature a private locker for each guest, a curtain for more privacy, a bedside power socket and an individual light. All rooms have access to shared bathrooms with a shower and a hairdryer. Guests are welcome to use the shared kitchen, and the area is filled with great dining options. There is a washing machine and tumble dryer for guests use. Inside you can also find a Bar with a Lounge area where you can have a drink, listen to some music and relax.

The Passenger Hostel Policies and Conditions:

Cancellation policy:
- 48h before arrival for Standard rates.
- Non-refundable rates are charged 100% on the day of the booking and are not subject to reimbursement in case of cancellation.

Check-in from 15:00 to 24:00.
Check out before 11:30.

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.
City tax is charged in cash only, at arrival.
There is a Key deposit of 5â'¬ given in cash on arrival, that will be refunded when keys are returned.

Taxes included (except the city tax of 2â'¬ / person / night, charged on arrival in cash only for all rates)
Breakfast included.


We do not accept customers younger than 18 years of age without supervision.
Child friendly.
Non smoking. Bekijk huisregels

Controleer de beschikbaarheid


  • Waarde voor uw geld 9.5

  • Beveiliging 9.8

  • Plaats 9.8

  • Personeel 9.4

  • sfeer 9.1

  • Properheid 9.8

  • Faciliteiten 9.6

Nieuwste Recensies

  • 10.0


    07 aug 2022
    The rooms were great and the location was perfect. They arranged fun activities every day so it was easy to meet people.
    Nederland, Vrouwelijk, 18-24
  • 10.0


    07 feb 2022
    I would definitely recommend staying at this hostel. It is located into a train station which makes it easy to acces. The rooms are clean. The showers and toilets are also veryyyy clean. The only downside to the shower is that there is not really a place to store your clothes dry. The breakfast is really good and the common room downstairs is quite nice as well.
    Nederland, Vrouwelijk, 25-30
  • 9.7


    07 mei 2022
    Just perfect
    Nederland, Mannelijk, 25-30
  • 9.7


    20 apr 2022
    Had a great stay, met a lot of great people, very clean hostel and has all the facilities you’ll need to explore this great city. Thanks!!
    Nederland, Vrouwelijk, 25-30
  • 9.7


    03 maa 2022
    I had a good stay here! Very clean hostel, bed quite comfortable. The dorms are for 10 people, which sounds a lot, but the dorms do not feel crowded. One night there was a party in the common room going on so that meant no sleep because of the noise. Not sure if this is a regular thing or they just organised it that specific night.
    Nederland, Vrouwelijk, 31-40
  • 9.4


    06 apr 2022
    Had such a lovely experience staying here for the first time in Porto, at first i thought that it might be very noisy because it was located next to the train station but that was not the case! Location couldn’t be better
    Nederland, Mannelijk, 18-24
  • 9.1


    24 jul 2022
    Mooie hostel. Ideale ligging. Aanrader voor een citytrip. De enige opmerkingen die ik kan geven is dat we een zetel/iets om op te zitten misten in de kamer.
    België, Vrouwelijk, 18-24
  • 9.1


    19 nov 2021
    Very nice hostel that is in the middle of Porto and in a train station. They work with a very smart key with which you can open every door (entrance, door of your floor and door of your dorm). I was there in November and even then it was busier than normal. Great breakfast and friendly/helpfull hosts.
    Nederland, Mannelijk, 25-30
  • 8.9


    21 sep 2021
    It's a very nice and clean hostel. Great atmosphere, everybody wanted to meet a lot of people. Unfortunately the kitchen was closed due to covid. But the breakfast was there and it was very good! Also the saves in the bedroom are big and easy to lock. One thing I didn't like we're the showers, you had to keep pushing the button for water. But that's it. Recommend!
    Nederland, Vrouwelijk, 25-30
  • 8.3


    13 mei 2022
    Very nice hostel in a splendid location. Good for walking everywhere and anywhere in Porto. It is in the center so there can be a lot of noise coming from outside during the night. The room although high ceilings felt a bit stuffy, because the window couldn’t stay open when closing the curtain. Staff is extremely helpful, welcoming and friendly. Security is excellent and bathrooms and toilets are clean.
    Nederland, Vrouwelijk, 31-40
Lees alle beoordelingen


  • Gratis internettoegang
  • Gratis kaarten
  • Gratis ontbijt‎
  • Gratis WiFi
  • Inclusief
  • Afwasmachine
  • Boekenruil
  • Droger
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Gemeenschappelijke kamer
  • Gereedschap
  • Haardrogers
  • kabeltelevisie
  • Keuken
  • Key Card Toegang
  • Kinderbedjes beschikbaar
  • Kluisjes
  • Koelkast
  • Kookplaat
  • Leeslamp
  • Lift
  • Microwave
  • Plafondventilator
  • Strijkijzer / strijkplank
  • toegankelijk voor rolstoelen
  • Warme Douches
  • Wasmachine
  • 24 uren receptie
  • Bagage-opslag
  • Handdoeken te huur
  • Huishouding
  • Internettoegang
  • Luchthaventransfers
  • Receptie (beperkte openingstijden)
  • Wasserette
Eten & drinken
  • Bar
  • Cafe
  • Thee-en koffievoorzieningen
  • Verkoopsautomaten
  • Gezelschapspelletjes
  • Wi-Fi


  • 2019

    9de, Wereldwijd Medium Hostel