Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Zet een vinkje om aan te geven dat je de algemene voorwaarden hebt gelezen en begrepen.
Je moet de algemene voorwaarden accepteren om je reservering te bevestigen.

The Free Hostel Inn Tulum

Boek meer dan 7 dagen vooruit voor gratis annulering.
  • Geweldige locatie
  • Fantastisch personeel
  • Uitstekende zuiverheid
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Beschrijving van de Accomodatie Inrichting

At The FREE Hostel Inn Tulum you will get whatever you pay online back in consumption!

You can use your money in our bar, restaurant, tours, transportation, souvenirs, night tours, activities, or anything else we offer at the hostel.
The idea is to use your money to Explore Tulum by day and Party by night, instead of paying a fee just for the room or bed. Do not worry, we like to Party, but we also love to Sleep, that is why we have a night bar that is outside the hostel and away from the rooms.

This is not a Low Quality Hostel, that is not the reason why it is free. We just want to try a new concept, that is all the reason behind it.

There are 4 cool advantages we want to offer you:

1) You get your Money Back in consumption
2) You can cancel at any time after you arrive and get a Full Refund for the unused nights
3) You get Free Transportation to town and surrounding attractions in our own Shared Shuttle Service
4) We have Free Bikes available for you

Please see FAQ and details below:


During your check in you will get a refund or the full price you paid (before taxes) as money that you can use for consumption in our bar, restaurant, transportation, tours, cigarettes, etc......... This is a new concept, similar to a Minimum Spend in a Club, but for the Hostel Industry.


We understand we might not be able to please everybody and we strongly believe that no one should settle for place that does not make them completely happy, this is why we designed our HAPPY GUEST MONEY BACK GUARANTEE, and it works like this:

A) After you arrive, if you like the place, the vibe, the staff and you are completely happy, you can stay and get back the Full Amount you paid as money for spending in the hostel for food, drinks, tours, pub crawl party tours, souvenirs or anything else we decide to sell inside.

B) After you arrive, if at any point something happens that does not make you feel completely happy, you need to cancel and get a Full Refund of any unused nights plus we will help you find the right place for you and give you a Free Ride to your new destination.


Taxis in Tulum charge around $100 pesos for rides within town, around $150 to $300 for rides to the Hotel Zone and close attractions like cenotes and lagoons. We have a 12 passenger vehicle that we use to offer Free Shared Transportation to town and surrounding areas. You just request the service in reception or through Whatsapp if you are outside the hostel. You can use this service to go to town, ADO bus station, nearby cenotes, etc..


We have Private Rooms, Mixed Dorms and Female Dorms.
All of the Dorms have 10 beds (5 bunk beds) and have Air Conditioner All Day, WiFi and a Full Bathroom with Hot Shower.
All of the beds have a private lamp and power outlet and in some dorms the beds also have a privacy curtain.
All Private Rooms have a double bed and a single bunk bed, Air Conditioner, WiFi, Full Bathroom with Hot Shower and TV with Netflix


There is a huge palapa with a stage for live music, 2 bars, a mid size pool next to one of the bar areas and a restaurant in the main palapa.
At the bar you will find all the basic cocktails (mojitos, margaritas, pinas coladas, etc...),plus Beer and Shots of course.
Pool bar will open from 10 AM to 10 PM. From Bar opens from 10 PM to 2 AM.

We also have Food Services inside the Hostel. World´s Kitchen has varied menu, including Mexican Food of course, but also a little bit of everything: Hamburgers, Pasta, Fries, etc.... It is open from 8:30 AM to 10 PM. Another Food Service available is Samurai Sushi and offers Sushi Rolls from 3 PM to 11 PM. We have free housekeeping cleaning services available from 10 AM to 5 PM.


We have free housekeeping cleaning services available from 10 AM to 5 PM. You can request cleaning in reception as many times as you need. Laundry Services May be Available for a cost depending on demand.

The FREE Hostel Inn Tulum Policies & Conditions:

Cancellation policy: 72h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 15:00 to 23:00 .
Check out before 12:00 .

Payment upon arrival by cash, credit cards, debit cards. Only Visa & MasterCard. This property may pre authorise your card before arrival.

Taxes not included - 19.00%
Breakfast included.
No curfew.
We do not accept customers younger than 18 years of age.
Non smoking.
Reception Hours: 7 AM - 11 PM. After 11 PM, reception requests are handled by the Security Guard, available from 11 PM - 6 AM.
No Pets Allowed Bekijk huisregels

Controleer de beschikbaarheid


  • Waarde voor uw geld 8.7

  • Beveiliging 9.0

  • Plaats 7.3

  • Personeel 9.3

  • sfeer 8.7

  • Properheid 8.3

  • Faciliteiten 9.0

Nieuwste Recensies

  • 9.4


    08 okt 2019
    This hostel is great! I didn’t believe the free concept at first but it is actually really free. The dorm is great, with nice private beds and a lot of space and lockers. The common area is huge and there will be very good parties in high season I imagine. The staff is really nice and they help you with everything. Free breakfast and free bikes are also a big plus. The hostel is close to the ruins and a nice public beach, the city is about a 10 min bike ride. Watch for the Lucky Traveler sign.
    Nederland, Vrouwelijk, 25-30
  • 8.6


    08 okt 2019
    The hostel was really nice! The staff was really friendly and would help you with all of your questions to make you feel at home. The dorm room was really spacious and there was enough locker room to put your stuff in and showers were nice and warm! The beds also have curtains which is nice. Also, the breakfast was good. A plus is that you can get a bike for free, so you can go wherever you want. Overall,the hostel has a nice vibe, I would recommend :)
    Nederland, Vrouwelijk, 18-24
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  • Gratis internettoegang
  • Gratis ontbijt‎
  • Gratis parkeergelegenheid
  • Gratis WiFi
  • Handdoeken inbegrepen
  • Inclusief
  • Air conditioning
  • BBQ
  • Boekenruil
  • Buitenterras
  • Buitenzwembad
  • Fietsenstalling
  • Gemeenschappelijke kamer
  • kabeltelevisie
  • Kluisjes
  • Leeslamp
  • Parkeerplaats
  • Warme Douches
  • Zwembad
  • 24-uren beveiliging
  • Bagage-opslag
  • Faxdienst
  • Fietsverhuur
  • Huishouding
  • Internettoegang
  • Luchthaventransfers
  • Receptie (beperkte openingstijden)
  • Tours / Reisdesk
Eten & drinken
  • Bar
  • Cafe
  • Maaltijden verkrijgbaar
  • Restaurant
  • Gezelschapspelletjes
  • Wi-Fi