Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

We appreciate early notification of any cancellations made.

Our Cancellation Policy | For Bookings Made Directly with Us

• Standard Cancellations (for bookings under $500): 48 hours’ notice is required by our office prior to the date of arrival to avoid the cancellation fee. All cancellations must be received by 3pm of each day, otherwise it will be deemed to be received, and the notification period will commence from, 8am the following morning. (Our office hours are 8am – 9pm each day).

Bookings over $500 will be pre charged, and are non refundable.

Weekly rates are non refundable under any circumstance before or after check in and will be pre charged for the duration of your stay

• Cancellation Fee: The cancellation fee is 48 hours, if you cancel inside of this you will be charged up to 2 days. and will be charged directly to the credit card details provided at the time of making the booking.

• Group Bookings Cancellation Policy: When booking for 6 persons or more for the same time period of stay these are non refundable for the whole length of stay.

• New years bookings are non refundable once booked.

For bookings made via Other Booking Websites

• If you booked via another booking website you will need to cancel with them directly and adhere to their terms and conditions.

Additional Terms and Conditions

Please note for bookings of more than 5 people, different policies and procedures may apply. For further information please contact the property in advance, using the contact details found on the booking confirmation.

Our guests are asked to pay their amount in full on arrival at their time of check in.

Payments made by credit card have a 3% surcharge.

We request $20 for a key deposit on arrival. Fully refundable on check out.

We also have available kitchen sets and bath towels in case you do not have yours. Minimal deposit is required and fully refundable.

New years bookings will be charged in full to card on file.

All bookings with a value over $500 will be pre charged and are non refundable under any circumstance.

GST 99-967-072

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

• To Book: If you would like to book a room you can simply Book Online or Contact Us.

Please note that room numbers are not guaranteed and can be changed as required by the property.

All bookings with a value over $500 will be pre charged and are non refundable under any circumstance.

We have a 14 night maximum, please contact us direct to stay longer (this includes making separate reservations for longer duration)

Weekly rates are non refundable under any circumstance before or after check in and will be pre charged for the duration of your stay.

• For bookings made directly with us – either online through our website or through a phone booking, no initial deposit or payment is required unless over $500, weekly rate, discounted special or group bookings. We do ask for your credit card details as part of confirming your booking, your credit card will be authorized to check valid and available funds to confirm reservation.

Any no show reservations will be cancelled and are charged per the policy and are non refundable.

• Using Other Booking Websites: If you choose to use other booking websites, you may be required to pay an initial deposit at the time of making your booking and this is based on their terms and conditions not The Black Sheep's.

• For Group Bookings: This applies for when booking for 6 persons or more for the same time period of stay. For group bookings please confirm this with reception direct. These booking should be made direct and full payment required by the time of the booking. Please note any group booking not made direct can be cancelled at the discretion of the property.

For a group of 6 people or more we will require the following:
• $50 cash deposit per person on arrival, refundable after the room is checked (straight after check-out).
• Full payment is required at the time of making the reservation and it’s non-refundable from this stage.
• One credit card details as a security for hostel damages.

ONLY FOR NEW YEARS Booking terms and conditions.
• 5 night minimum
• All arrivals must be on either 28/12 or 29/12 and then stay for 5 nights
• New years booking will be charged in full at the time of making the reservation, at this stage it is non refundable, under any circumstance
• We allow no one under the age of 18 for New Years 28/12 - 02/01
• I.D must be provided at check in we accept a passport, drivers license or HANZ 18+ card ONLY.
• There will be a liquor ban in place and liquor cannot be consumed on the premises. Except on any events organized by the black sheep, (BBQ etc)
• Maximum 6 persons per group/booking, any bookings which are made separate that are deemed to be together and are more than 6 people will be cancelled before or whilst here at the full discretion of The Black Sheep Backpackers.
• We require a contact telephone number & email to book

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Zet een vinkje om aan te geven dat je de algemene voorwaarden hebt gelezen en begrepen.
Je moet de algemene voorwaarden accepteren om je reservering te bevestigen.

The Black Sheep Backpackers

Boek meer dan 7 dagen vooruit voor gratis annulering.
  • Schitterende locatie
  • Uitstekend personeel
  • Zeer goede zuiverheid
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Beschrijving van de Accomodatie Inrichting

The Black Sheep is just a two minute walk to the downtown area of Queenstown and is one of the quietest and sunniest spots in town. We have 360° mountain views, three gardens, a deck area and a spa pool.

Located in one of the quietest, sunniest spots in Queenstown we are just a two minute walk to town. From here it’s just a short walk to head to the lake or the gardens to to enjoy a round of Frisbee golf.

The property itself has 360° mountain views, a large decking/BBQ area and a spa pool so you can pick the perfect place to relax.

Our dorm rooms are fully made up with sheets, duvets and blankets, using shared facilities.

Our double/twin rooms are fully made up with sheets, duvets, blankets and towels. They have Freeview TV, tea and coffee facilities, using shared facilities.

Our Deluxe Super King/Deluxe Twin rooms are newly decorated with brand new Sleepyhead deluxe Super King mattresses or King single mattresses and have flat screen TV with Freeview channels. All rooms are fully made up with sheets duvets, blankets and towels, with tea and coffee facilities.

Our Triple rooms are newly decorated with brand new Sleepyhead deluxe Super King or single mattresses or can be made up as 3 x king single beds (triple) or 1 x Super King and 1 x Single mattress (family room) and have flat screen TV with Freeview channels and are all fully made up with sheets, duvets, blankets and towels, using shared facilities. Bekijk huisregels

Controleer de beschikbaarheid


  • Waarde voor uw geld 7.6

  • Beveiliging 8.3

  • Plaats 8.5

  • Personeel 8.2

  • sfeer 7.5

  • Properheid 7.7

  • Faciliteiten 7.5

Nieuwste Recensies

  • 8.3


    11 maa 2018
    The rooms are great, with lockers, a nightlight and socket at your bed and even a curtain. But the bathrooms are small and steamy.
    Nederland, Vrouwelijk, 18-24
  • 7.7

    zeer goed

    28 feb 2019
    Quite expensive compared to other hostels in New Zealand. The location is fine, close to the centre. Nice bunks with your own outlet. The guy at the desk handled a big (annoying) group coming in very well! The biggest disadvantage was the small bathroom with one shower for ladies on the first floor, with no privacy at all. You have to get undressed while people are walking in.
    Nederland, Vrouwelijk, 25-30
  • 7.7

    zeer goed

    13 feb 2019
    A real plus was that the location of the Black sheep was just outside the city centre so at night you don’t hear any loud music. The place was oké, but the showers are to small. Same for the toilets. It was built for asian people I guess. Staff is really Nice.
    Nederland, Vrouwelijk, 25-30
  • 6.3


    24 feb 2019
    When I arrived all toilets were either being cleaned or super gross. The morning after no hot water, but got a 15 minute window after 45 minutes of waiting. Dorm are awesome with privacy curtains and hostel located just outside the city centre so no noise!
    Nederland, Mannelijk, 25-30
  • 4.9


    02 dec 2016
    De verwarming in mijn kamer kon niet uit, terwijl het buiten ook warm was, waardoor ik amper heb kunnen slapen door de hitte. Daarnaast moet je borden en bestek enz bij de receptie vragen en als er iets weg is moet je betalen. Ook de locatie is niet heel goed.
    Nederland, Vrouwelijk, 18-24
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  • Gratis internettoegang
  • Gratis kaarten
  • Gratis WiFi
  • Inclusief
  • BBQ
  • Bubbelbad
  • Buitenterras
  • Fietsenstalling
  • Gemeenschappelijke kamer
  • Haardrogers
  • Keuken
  • Kluisjes
  • Leeslamp
  • Microwave
  • Ontbijt niet inbegrepen
  • Parkeerplaats
  • Warme Douches
  • Wasmachine
  • Bagage-opslag
  • Fietsverhuur
  • Handdoeken te huur
  • Internettoegang
  • Pendelbus
  • Receptie (beperkte openingstijden)
  • Tours / Reisdesk
  • Wasserette
Eten & drinken
  • Thee-en koffievoorzieningen
  • Verkoopsautomaten
  • DVD's
  • Gezelschapspelletjes
  • Wi-Fi