Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Zet een vinkje om aan te geven dat je de algemene voorwaarden hebt gelezen en begrepen.
Je moet de algemene voorwaarden accepteren om je reservering te bevestigen.
Boek meer dan 3 dagen vooruit voor gratis annulering.
  • Perfecte locatie
  • Fantastisch personeel
  • Perfecte zuiverheid
Lees alle beoordelingen

Beschrijving van de Accomodatie Inrichting

Don’t worry, you can now modify or cancel your booking completely free of charge if you choose the Standard Rate.

We are currently following all procedural advice from local governments and taking every necessary measure to ensure your safety, comfort and happiness.
- We are up to speed with local government guidelines, advices from WHO and the CDC.
- Deep cleaning throughout our hostels has been increased.
- We offer sanitization in all common areas and public spaces.

We are a mixture of residents and travellers with different backgrounds, our travel experience has taught us a lot, that’s why we are able to help you with anything you need (we don’t promise you to find the perfect partner, but we will do our best ;) )
If you stay in our hostel we promise to show you a new way to discover the city; we can recommend you restaurants, as well as night life and cultural activities.

Sungate hostel can be found in a prime, inner city location - easily accessible from the airport and the main train station. This backpacker base is in the heart of the city; in a neighbourhood called Centro, next to the city´s historical sights, main attractions nightlife and shopping area.

Our mixed and female dorms are spacious, bright and specially designed for backpackers. All of them are equipped with air conditioning and lockers. And what's great about our hostels' rooms is that there are NO BUNK BEDS. In our spacious common area you can chill out or socialize with fellow travellers and the staff. Our fully equipped kitchen is also at your disposal where you can enjoy some beers and eat some tortilla or some typical Spanish tapas.

We also offer:

• Free maps
• Complimentary coffee, tea & yerba mate
• Hair driers
• Iron
• Laundry service (7€)
• Towels to rent (2€)

Please check our Things to Note and Policies before booking Bekijk huisregels

Controleer de beschikbaarheid


  • Waarde voor uw geld 9.7

  • Beveiliging 9.8

  • Plaats 10.0

  • Personeel 9.8

  • sfeer 9.7

  • Properheid 9.6

  • Faciliteiten 9.6

Nieuwste Recensies

  • 10.0


    02 apr 2019
    It was a very nice hostel to stay. Location is perfect, the people are nice and it s good for solo travelers as also duo s. The bathrooms and our bedroom were also very clean. I will definitely come back here!
    Nederland, Vrouwelijk, 25-30
  • 10.0


    18 jul 2018
    Super hostel! Personeel is erg vriendelijk en behulpzaam. Bij aankomst wordt er verteld wat er allemaal te doen is in Madrid. Elke ochtend is er een free walking tour. 'S ochtend zijn er gratis churros en 's avonds is er een gratis diner. Ook word er elke avond een stapavond georganiseerd. Rond 23:30 vertrekken ze vanuit het hostel naar een club, het is vanaf dan ook stil/rustig in het hostel. Kamers zijn prima. Geen stappelbedden en airco in elke kamer. Kortom, een aanrader!
    Nederland, Vrouwelijk, 25-30
  • 10.0


    14 dec 2017
    Fantastic hostel, free diner and churros for breakfast. Super friendly staff and volunteers!
    België, Mannelijk, 18-24
  • 10.0


    02 nov 2017
    I love this hostel. The people..the food.. everything.. I extend my stay here with 2 weeks and I will return for christmas. do I need to say more?
    Nederland, Vrouwelijk, 31-40
  • 10.0


    26 okt 2017
    Great hostel in the center of Madrid with an amazing staff. From the moment you enter you feel welcome. They will give you inside tips about the city. They organise trips to Toledo an Segovia. In the evening you can dinner at the hostel and this is a great way to meet the other guests. Also very clean.
    België, Mannelijk, 31-40
  • 9.1


    05 aug 2018
    Stayed here only for one night because of my transfer,but we wend out for a picnic in the parc and it was really fun. Me some nice people. Good for a solo traveller. i would stay again.
    Nederland, Mannelijk, 25-30
Lees alle beoordelingen


  • Gratis internettoegang
  • Gratis kaarten
  • Gratis stadstocht
  • Gratis WiFi
  • Inclusief
  • Air conditioning
  • Boekenruil
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Gemeenschappelijke kamer
  • Haardrogers
  • Handdoeken zijn niet inbegrepen
  • kabeltelevisie
  • Keuken
  • Kluisjes
  • Leeslamp
  • Microwave
  • Ontbijt niet inbegrepen
  • Strijkijzer / strijkplank
  • Warme Douches
  • 24-uren beveiliging
  • Bagage-opslag
  • Handdoeken te huur
  • Huishouding
  • Internettoegang
  • Tours / Reisdesk
  • Wasserette
Eten & drinken
  • Thee-en koffievoorzieningen
  • Wi-Fi


  • 2019

    2de, Hostelketen

  • 2019

    10de, Wereldwijd Klein Hostel

  • 2019

    2de, Kleine Hostelketen

  • 2018

    1ste, Beste Locatie

  • 2018

    1ste, Land Spain

  • 2018

    2de, Continent Europe

  • 2018

    1ste, Wereldwijd Klein Hostel

  • 2016

    2de, Kleine Hostelketen

  • 2016

    3de, Continent Europe

  • 2016

    3de, Wereldwijd Klein Hostel

  • 2015

    2de, Kleine Hostelketen