Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Zet een vinkje om aan te geven dat je de algemene voorwaarden hebt gelezen en begrepen.
Je moet de algemene voorwaarden accepteren om je reservering te bevestigen.
Boek meer dan 3 dagen vooruit voor gratis annulering.
  • Perfecte locatie
  • Briljant personeel
  • Zeer goede zuiverheid
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Beschrijving van de Accomodatie Inrichting

We are located in the heart of Rivera Maya. This former fishing town has quickly evolved into one of Mexico’s most popular destinations. Playa del Carmen is a unique beach town filled with music, delicious gastronomic offerings, shopping centers. Known as the hub for explorers in the Riviera Maya offers adventures biking, hikes around mayan ruins and diving in the breathtaking cenotes to name a few.

Selina Playa del Carmen, is located 65 kms from Cancun International Airport. In addition, this Selina is located in the rumbling street of Quinta Avenida, making it the perfect spot to stroll the streets, relax on the heavenly beach or mingle with locals and fellow travelers.

We have several types of rooms for several kind of guests and travellers. We have dorms with different capacities, fully equipped as well as private rooms that can accommodate different ranges of people. Selina Playa del Carmen offers guests free Wifi, on-site bar with a great rooftop where you will enjoy the amazing weather and mesmerizing view of the caribbean. We offer different accommodation options for every kind of traveler, daily yoga lessons, swimming pool and the common areas filled with games and everyday activities. We also offer a Co-Working space for those of you who work and travel, here you can boost your creativity in shared or private working spaces and meet other digital nomads who can help you develop some great ideas.

Selina Playa Del Carmen Policies and Conditions:

Cancellation policy: 48h before arrival.
In case of late cancellation or no show, the first night of your booking will be charged. This action is not fraudulent.

Check in from 15:00 pm
Check out before 11:00 am

Payment upon arrival by cash (only MXN), credit cards, debit cards.
This property might pre-authorize your credit card.

- VAT - 19.00%
- The Environmental Tax is not included in the final price, this payment must be made at the reception at the time of check-in, the environmental tax corresponds as follows:

Private Rooms: $ 1 per room per night.
Shared Dorms: $ 1 per guest per night.


The reception service is open 24 hours per day.
No curfew.
This property might pre-authorize your credit card.
The maximum period of stay is 14 days.
Co-Work space is available for an additional cost.

Our restaurant is open from 8 am to 11 pm. We also have a common kitchen that you can use every time.

For dorms we require a key deposit of $5 at check-in, that amount will be refunded to you at check out

Smoking is not allowed inside bedrooms. In case you omit this rule $300 fine will be applied for smoking.

Guests must be 18 years or older to stay in shared dorms

Up to 1 children under the age of 5 can stay free in the same private room as parents or legal guardians.

Your pet is more than welcome as long as you stay in a private room or in a whole dorm reserved for yourself. We are pet-friendly
We will charge $10 per night/per pet at check-in.

If you arrive earlier you'll be more than welcome to chill in the common spaces, have some breakfast, use all of our facilities or just store your luggage with us and go exploring the town while you wait for your room to be ready.

We will keep your bags after the check out for free all day long if you need it.

For reservations of more than 12 pax, special, group-exclusive policies may apply, different from single-reservation policies. According to seasonality and/or demand, a pre-payment of 50% to 100% of the total booking amount might be required. The hotel will try to contact the guest and if a reply with payment possibility is not received, the booking could be canceled. Bekijk huisregels

Controleer de beschikbaarheid


  • Waarde voor uw geld 7.6

  • Beveiliging 8.5

  • Plaats 9.5

  • Personeel 7.7

  • sfeer 7.3

  • Properheid 7.4

  • Faciliteiten 7.6

Nieuwste Recensies

  • 10.0


    29 jun 2022
    Heel fijn hostel. Perfecte ligging en relaxte sfeer.
    Nederland, Vrouwelijk, 25-30
  • 10.0


    06 jan 2022
    Loved the place! But ive met great people there so that helps!
    Nederland, Vrouwelijk, 25-30
  • 9.1


    19 mei 2022
    had a nice stay here back in May. The location is perfect in Playa. The staff is kind! The breakfast was also delicious (I liked the oatmeal) and I had a lot to choose from! I loved the way the hostel looked, very photogenetic. Perfect for solo travelers. I met great people here from all over the world. Wish the beds had curtains though for more privacy, especially because the dorms are shared. (Cancun was also a beautiful looking hostel and I stayed there also one night at the end of my trip)
    Nederland, Vrouwelijk, 25-30
  • 8.6


    10 nov 2021
    Stayed in Selina for 4 nights and decided to extend my trip. Playa del carmen is awesome and the staff is really nice. The moment you arrived people will come to you and introduce you to other travelers. You’ll meet people within a second. Beds were okay! Only thing is that you wont get a towel, so bring your own, and the 20 person dorm room was next to a restaurant with music which could be quite loud sometimes. Just bring some earplugs and you will have a great time here! Kisses!
    Nederland, Vrouwelijk, 25-30
  • 8.0


    13 maa 2022
    Nice hostel, many people working & living here for a bit longer so good to socialise. Rooms are clean and net (although I would suggest booking the 4 bed dorms). They airco is freezing cold at night many times so note that you can go to reception and ask them to change the temperature or turn it off, this will make your stay a bit more comfortable. Hammocks, spaces to work, wifi. It's a nice place right at 5th avenue.
    Nederland, Vrouwelijk, 31-40
  • 7.4

    zeer goed

    17 maa 2022
    Facilities (pool, kitchen, bar) are really nice, location is good and admosphere is great. The rooms are pretty outdated and you don't get a towel when you book a dorm. I wanted to rent one but both nights there were no towels available. Bathroom was really old with molt on the ceiling. Also beds are old and noisy. A/C in general too cold and curtains don't close well enough. I liked the breakfast! It's also easy to meet people in this hostel and the people that work there friendly.
    Nederland, Vrouwelijk, 31-40
  • 7.1

    zeer goed

    14 maa 2022
    The staff at the bar was very nice and friendly, though there's not much life at the bar at night. The rooms depend on which room you stay. 4 persons room is ok. 8 person room is very dark and you don't have the bathroom inside the room. Mattresses are good. When you want something to be handled at the reception you need to wait all the time. They have to consult with their supervisor all the time. Overall, not as good as you might expect from the pictures, but it's ok.
    Nederland, Vrouwelijk, 25-30
  • 6.0


    09 maa 2022
    I didn’t really like the hostel. The showers/toilets on the third floor were most of the time not working and there weren’t a lot of activities. The food is very good and affordable-ish. The location is great tho!!
    Nederland, Vrouwelijk, 18-24
  • 5.1


    24 apr 2022
    Had a really bad experience with this Selina. There is not a lot of atmosphere and hostel is a bit old and outdated. Doors at the dorms can't really close as they are on the ground and showers are cold in the evening. Moreover, they say that the bathroom (wc + showers or bath) are 'ensuite' meaning that they are in the room, but they are not. You share them with the whole floor. Also the people at the reception are not helpful at all. Location and the staff off the bar are nice tho
    Nederland, Mannelijk, 25-30
  • 5.1


    13 nov 2021
    We’ve only had good experiences with Selina Hostels before, until this one. There was a weirdly depressing vibe in the dorms, which were very dark all day long. We were in a 20 (!) beds dorm, and even these were way too overpriced. The doors won’t close also. The kitchen was just ok, bar drinks are expensive (usual for Selina’s though) and the pool was very nice One day they let souvenir shops into the hostel, so your only escape from the tourist madness was also gone.
    Nederland, Echtpaar, 18-24
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  • Gratis WiFi
  • Air conditioning
  • Buitenterras
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Gereedschap
  • Keuken
  • Kluisjes
  • Koelkast
  • Kookplaat
  • Ontbijt niet inbegrepen
  • Zwembad
  • 24 uren receptie
  • Bagage-opslag
  • Huishouding
  • Internettoegang
  • Tours / Reisdesk
Eten & drinken
  • Bar
  • Maaltijden verkrijgbaar
  • Restaurant
  • Thee-en koffievoorzieningen
  • Gezelschapspelletjes
  • Wi-Fi