Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Please note that we have a cancellation policy of 72 hours for groups reservations.

Additional Terms and Conditions

All reservations must be paid in advance as soon as you get the Hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Zet een vinkje om aan te geven dat je de algemene voorwaarden hebt gelezen en begrepen.
Je moet de algemene voorwaarden accepteren om je reservering te bevestigen.
Boek meer dan 4 dagen vooruit voor gratis annulering.
  • Perfecte locatie
  • Uitstekend personeel
  • Perfecte zuiverheid
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Beschrijving van de Accomodatie Inrichting

Welcome to Puerta Vieja Hostel!

If you are working and travelling across México and want to discover the beauty of Chiapas. This is your place! In Puerta Vieja will find a perfect place to work, party and relax.

What makes us different?

+amazing location (3 minutes walk to the main pedestrian areas)
+rocking bar with beer garden
+workout area
+high-speed WIFI
+breakfast and dinner included (Vegan options)

Puerta Vieja Hostel offers safe, clean, quality accommodations. Spacious dorm rooms with ensuite bathroom and individual lockers in dorms for personal belongings.

+ bedding (Dorms and private rooms)
+ free breakfast (Choose between Sweet, Savoury or Vegan options that change every day)
+ free dinner (Vegan options)
+ free cocktails Tuesday & Friday nights!
+ Self-serve coffee
+ fully equipped guest kitchen
+ netflix room, ping pong and videogames
+ access to bikes
+ weekly Temazcal (traditional sweat lodge)

Additional features
+bar service everyday (Only for guests)
+hot water 24/7
+tours and booking info at the front desk
+lockers, keys, towels and extra blankets included with deposit.

Among all the lovely details there’s one thing that makes Puerta Vieja special; The hostel atmosphere that we all love, travellers sharing not only a space, but an experience.

We will make your stay a memorable one!

CHECK-IN from 15:00 to 23:00.
CHECK-OUT before 11:00.
Balance Payment upon arrival by Cash, Debit and Credit Cards. All Payments are in Advance.

CANCELLATION POLICY: 72h Advance Notice (after this Period we will proceed to charge, previous notification via email to the customer, the remaining Balance for the First Night in case we can't set the rooms for some other people)

CHANGE POLICY: 48h Advance Notice (is subject to Availability).

In case of NO-SHOW and NO NOTIFICATION with at least 72h in Advance, we will proceed to charge the remaining Balance for the First Night. Bekijk huisregels

Controleer de beschikbaarheid


  • Waarde voor uw geld 9.6

  • Beveiliging 9.4

  • Plaats 9.7

  • Personeel 8.9

  • sfeer 9.2

  • Properheid 9.0

  • Faciliteiten 9.2

Nieuwste Recensies

  • 10.0


    12 jul 2022
    Really nice hostel! Good food included! It is big so very social!
    Nederland, Vrouwelijk, 25-30
  • 10.0


    02 jul 2022
    Best hostel we’ve stayed! Beds had enough privacy because of the curtains and everything was very clean. The breakfast&dinner was included and we loved that so much! Would definitely recommend staying here.
    Nederland, Vrouwelijk, 25-30
  • 10.0


    14 jun 2022
    Echt geweldig, niks op aan te merken. Dit hostel heeft echt alles. Keuken waar je evt zelf wat kunt maken, leuke bar met lekkere drankjes, een grote chillruimte en lekkere bedden in de kamers. Het ontbijt en diner was echt heerlijk. Leuke vrijwilligers die graag een praatje met je wilden maken.
    Nederland, Vrouwelijk, 18-24
  • 10.0


    28 maa 2022
    Best hostel I ever stayed in. Food is amazing (breakfast and diner included!), atmosphere is super great and staff is helpful and friendly. Very easy to meet people and the common area is super chill. If you want to party you definitely can but the rooms are super quiet - so great for all kind of travelers. Literally can not thing of any improvement.
    Nederland, Vrouwelijk, 18-24
  • 9.4


    05 apr 2022
    This hostel is amazingly located really close to the center. The atmosphere is amazing and it is super easy to get to know other people during the social activities and meals. The food is great and the bedrooms are quite spacious. They also offer a lot of tours and the staff is really helpful. Definitely would recommend staying here!
    Nederland, Vrouwelijk, 25-30
  • 9.1


    30 mei 2022
    Really nice hostel with good atmosphere! The breakfast and dinner is really nice, dinner could be bigger portions. Comfy beds and good facilities as well!
    Nederland, Vrouwelijk, 25-30
  • 9.1


    15 mei 2022
    Affordable hostel with a lot of service and good facilities. The included breakfast and dinner were both tasty and they offered different choices on a daily basis. Also comfortable because of the concerns among the water in San Cristobal so I had to worry less. The hostel is clean and offers everything you need, except for laundry service. They even make up your bed every day (although unnecessary for me though). For me personally, the hostel is too crowded and many young(er) people.
    Nederland, Vrouwelijk, 31-40
  • 8.3


    10 mei 2022
    I mean, free dinner and breakfast - that is incredible. A really fun hostel if you're into party hostels, for me it was a bit too massive (120 guests)
    Nederland, Vrouwelijk, 18-24
  • 6.9


    23 mei 2022
    Nice location, good activities and food. A huge minus is that a lot of stuff gets stolen. During my stay I met a lot of people whose money, cards, laptops and clothes got stolen from their bags - also out of the luggage room. They don’t check if you’re allowed to enter that room although the reception gives you a card while checking out. The staff isn’t very helpful in case something is missing. It’s possible to have early breakfast/diner after checkout but they won’t let you know by theirselves
    Nederland, Vrouwelijk, 25-30
  • 5.7


    11 jun 2022
    Nice hostel but the staff is very rude and unhelpful.
    Nederland, Mannelijk, 18-24
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  • Gratis kaarten
  • Gratis ontbijt‎
  • Gratis WiFi
  • Handdoeken inbegrepen
  • Inclusief
  • BBQ
  • Boekenruil
  • Buitenterras
  • Fietsenstalling
  • Gemeenschappelijke kamer
  • Gym
  • Keuken
  • Kluisjes
  • Koelkast
  • Leeslamp
  • Microwave
  • Sauna
  • Stoombad
  • Warme Douches
  • Bagage-opslag
  • Fietsverhuur
  • Huishouding
  • Pendelbus
  • Postdienst
  • Receptie (beperkte openingstijden)
  • Tours / Reisdesk
Eten & drinken
  • Bar
  • Cafe
  • Maaltijden verkrijgbaar
  • Gezelschapspelletjes
  • PlayStation
  • Tafelvoetbal
  • Wi-Fi