Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Zet een vinkje om aan te geven dat je de algemene voorwaarden hebt gelezen en begrepen.
Je moet de algemene voorwaarden accepteren om je reservering te bevestigen.
Boek meer dan 7 dagen vooruit voor gratis annulering.
7.7
  • Schitterende locatie
  • Uitstekend personeel
  • Goede zuiverheid
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Beschrijving van de Accomodatie Inrichting

Join us at The Phoenix for your slice of laid back, friendly fun!

Connect with the world as we host warm and wonderful backpackers from around the world, between the ages of 18-40
Our fanatically welcoming team of seasoned backpackers will be on hand to offer tips, trips and all manner of things to do for your stay in the UK

The Phoenix, housed in a homely English-style pub, is an award winning backpackers.
Operating for 11 years we take all of our Guests safety and security seriously but we also know how to party!
- so come and join us on your next trip to London!

PLEASE NOTE WE ONLY ACCEPT GUESTS BETWEEN THE AGE OF 18-40.
£10 key refundable key deposit required upon check-in. cash.


Forms of ID accepted:
UK/ROI Driving Licence
EU/EEA Identity Card
International Passport
If you do not have these forms of ID, and wish to stay here, please contact us.

There's a Bar & Lounge area downstairs, where you'll find some of the cheapest prices in London.
There's a basic guest kitchen with a microwave oven, and fridge for guests to use.

Please note, we do not allocate beds and are offered on a first-come, first-served basis. Most of our dormitories contain triple bunks (3 beds high).

Guests can cancel their reservation up to 2 days before Check in date. After this date the full amount will be charged.
Payment is taken in full upon arrival, and is non-refundable should the guest wish to alter their booking after check in. Bekijk huisregels

Controleer de beschikbaarheid

Beoordelingen

  • Waarde voor uw geld 7.8

  • Beveiliging 7.9

  • Plaats 8.5

  • Personeel 8.7

  • sfeer 7.5

  • Properheid 6.6

  • Faciliteiten 7.0


Nieuwste Recensies

  • 10.0

    Fantastisch

    04 okt 2019
    Angie was a great hostess. The Phoenix is the place to go
    Nederland, Mannelijk, 25-30
  • 9.1

    Fantastisch

    23 jul 2019
    Awesome place to stay in if you're looking for a cheap hostel with nice staff (especially Tony, great lad)
    Nederland, Mannelijk, 18-24
  • 8.6

    Uitstekend

    08 jun 2018
    Good hostel, great staff. Liked the vibe in the hostel and pub thats with it! Really easy going
    Nederland, Vrouwelijk, 25-30
  • 8.0

    Uitstekend

    21 nov 2016
    Friendly staff. Close to the underground, easy access. Facilities were good and there were plenty. No queues. It's clean'ish. Bit of mold here and there in the bathrooms, but hey.. That's england.
    Nederland, Mannelijk, 25-30
  • 7.4

    zeer goed

    24 jul 2017
    It's cheap and perfect located near the tube.
    Nederland, Mannelijk, 31-40
  • 5.7

    Klassement

    13 okt 2019
    The staff was very nice, but the facilities where very dirty. The shower had a lot of sooty mold and in the rooms there was mold too. You could see the mold and moist everywhere. It had a strange air because of it. I felt nauseous and had a headache. I decided not to sleep there because it is not good for your health to be around so much molt. I didn’t get my money back, even though I didn’t sleep there even once. I also heard that in one of the rooms there where bedbugs, another guest felt them
    Nederland, Vrouwelijk, 18-24
  • 5.4

    Klassement

    21 feb 2019
    Dusty rooms, way to small as well. Bathrooms were durty. Not healthy at all...
    België, Vrouwelijk, 18-24
  • 5.1

    Klassement

    13 okt 2018
    They had a problem with the watertubes during our stay. This was compensated propery. The reception, rooms and bathrooms were very dirty. Asked us to wait 5minutes before passing the stairs because they wanted to take of the tapestry. Although passing just cost us 5 sec. We paid a lot and received bad service. I would never recommend thus hostel.
    België, Vrouwelijk, 18-24
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Faciliteiten

Gratis
  • Gratis internettoegang
  • Gratis kaarten
  • Inclusief
Algemeen
  • Adapters
  • Haardrogers
  • Haardrogers te Huur
  • Key Card Toegang
  • Kluisjes
  • Ontbijt niet inbegrepen
  • Warme Douches
Diensten
  • 24 uren receptie
  • 24-uren beveiliging
  • Bagage-opslag
  • Huishouding
  • Internettoegang
Eten & drinken
  • Bar


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