Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Zet een vinkje om aan te geven dat je de algemene voorwaarden hebt gelezen en begrepen.
Je moet de algemene voorwaarden accepteren om je reservering te bevestigen.
Boek meer dan 7 dagen vooruit voor gratis annulering.
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  • Behulpzaam personeel
  • Goede zuiverheid
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Beschrijving van de Accomodatie Inrichting

Orchid Haven in Tanah Rata, Cameron Highlands, provides bed and breakfast where you'll get a safe, comfortable, clean room with a private bathroom (hot shower) and balcony. You can relax in the lounge surrounded by a beautiful hanging orchid garden with complimentary tea and coffee. Satellite TV and WiFi are available.

Tours, sightseeing and cooking classes are available to book from our place. And our staff will provide you with all the necessary information about activities in Cameron Highlands.

Property Policies & Conditions:
1. Check in Time: after 15:00 until 21:00
2. Check out Time: before 11:00
3. Reception is open till 21:00 (9 pm). *If you need to arrive later, let us know in advance.
4. 'Cash' payment only upon check in at the property.
5. At least 24 hours in advance notice for free cancellation.
6. Please respect the house rules: Strictly No smoking, No alcohol, No pork in the guest house property.

Please notice: A Tourist Tax of 10MYR per night per room is implemented by the Royal Malaysian Customs Department. Guests with valid Malaysian ID Card (MyKAD) are exempted.

**Exchange helper wanted - We are always on the lookout for someone can stay longer for helping out the hostel, in exchange a bed in a dormitory and three meals a day provided. Preferably minimum stay one month. For more information please email us: Bekijk huisregels

Controleer de beschikbaarheid


  • Waarde voor uw geld 6.4

  • Beveiliging 7.2

  • Plaats 7.6

  • Personeel 6.8

  • sfeer 6.4

  • Properheid 6.8

  • Faciliteiten 6.0

Nieuwste Recensies

  • 9.4


    21 maa 2018
    Leuk en gezellig hostel. Het sanitair is wat verouderd.
    Nederland, Vrouwelijk, 25-30
  • 9.4


    19 aug 2017
    Amazing hostel. Really enjoyed my time here ;). Lots of solo travelers and the owner was very nice. Invited me to the kitchen to get some roti with him and two other people staying there. Very kind of him! Also did a tour in the morning to the mossy forest and teaplantations which I really liked.
    Nederland, Vrouwelijk, 18-24
  • 8.6


    11 sep 2016
    The hostel is small an cousy. The staff is friendly and helpful. I can recomend the cooking classes that are held almost every evening for only 10rm. Location is central and convenient. We would stay again!
    Nederland, Mannelijk, 25-30
  • 8.0


    19 jun 2017
    Definitely go here for the atmosphere. A lot of solo travellers, easy to meet people. The location is perfect, close to the bus station and the market. Rooms are a little packed but you'll probably spend your time outside. Free coffee, tea and breakfast (toast with jam). Power outlet and light at every bed. Owner is a little bit weird (we couldn't sit at the couch when people were checking in and he was arguing with the staff in front​ of us) but I think he has good intentions. Would stay again!
    Nederland, Vrouwelijk, 25-30
  • 7.7

    zeer goed

    09 okt 2016
    Everybody could walk into the hostel, could smell the bathroom at the first beds (door fell open a lot) in the female dorm. Was great for tours and meeting people for hikes. Not very clean, not all beds had pillow/blanker covers, they only change the mattress cover. Breakfast is toast and jam, whole day free tea, coffee and water.
    Nederland, Vrouwelijk, 18-24
  • 7.4

    zeer goed

    17 okt 2016
    Location is good, close to busstation and if you want to hike you can take a tour or easily hitchhike to a plantage. Owner is very chaotic but friendly and makes very nice tea and gives away good lunch that's left. Hygiene was okay. Beds are very hard though and it was very loud around the building because of construction sites, but maybe that's temporarily. Cooking classes available every night of which other people said the food is very good.
    Nederland, Vrouwelijk, 18-24
  • 6.9


    09 jul 2017
    Good location, rooms are not the cleanest and staff can be rude
    Nederland, Vrouwelijk, 18-24
  • 6.0


    28 mei 2018
    De eigenaar van het hostel stond voor onze neus te schreeuwen tegen zijn personeel. Daarnaast zei hij tegen ons dat deze medewerker niks kon (waar ze zelf bij stond!!), terwijl zij ons beter hielp dan hijzelf. In eerdere beoordelingen lazen we dat dit een sociaal hostel was met veel solotravelers. Ik ben erg blij dat ik samen was met een meisje dat ik eerder in KL had leren kennen, want ik miste de sociale reizigers nogal! Maar dat kan je natuurlijk anders ervaren als je een leuke dorm hebt.
    Nederland, Vrouwelijk, 25-30
  • 5.7


    06 jul 2017
    It seemed like they did not know how to run this place, they made me wait an hour to check in and told others who had a booking it was fully booked while there were empty beds in my dorm. Watch out for the tall guy, he told me he didnt like me because I'm Indian and he is from Pakistan. Very onprofessional and rude. Sheets on my bed were not changed and dirty. WiFi is slow and doesn't really reach the dorm. Half day tour was nice and they organise cooking classes, which seemed to be nice as wel.
    Nederland, Vrouwelijk, 25-30
  • 3.1


    08 dec 2016
    In the 3 months I have traveled through South East asia i have never paid this much for one night. And for what? Thought we would have a 4 persons dorm room, and we got one the size of a 4 persons room, but with 8 beds in it. The room was stuffed with people, 1 bed was even behind a wall, with a claustrofobic feeling. Then, the toilet was not clean and couldnt flush. Toilet paper was 90% of the time not there and there was no bin. There was no one at the reception most of the time, really bad!
    Nederland, Vrouwelijk, 18-24
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  • Gratis internettoegang
  • Gratis Luchthaventransfer
  • Gratis ontbijt‎
  • Gratis WiFi
  • Handdoeken inbegrepen
  • Inclusief
  • Buitenzwembad
  • kabeltelevisie
  • Keuken
  • Parkeerplaats
  • Telefoonkaarten
  • Warme Douches
  • 24-uren beveiliging
  • Bagage-opslag
  • Late check-out
  • Receptie (beperkte openingstijden)
  • Tours / Reisdesk
Eten & drinken
  • Thee-en koffievoorzieningen
  • Entertainmentruimte
  • Gezelschapspelletjes