Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Zet een vinkje om aan te geven dat je de algemene voorwaarden hebt gelezen en begrepen.
Je moet de algemene voorwaarden accepteren om je reservering te bevestigen.
Boek meer dan 2 dagen vooruit voor gratis annulering.
  • Perfecte locatie
  • Fantastisch personeel
  • Perfecte zuiverheid
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Beschrijving van de Accomodatie Inrichting

Located just three blocks from the bus station, next to all restaurants, bars and all you need. The hostel is on a quiet street so you can also rest after a long day or just hang around in the patio and meet others guests and have lots of fun.
This guesthouse is specifically designed for travelers, with air conditioning in all our rooms, main patio and common areas. Brilliant atmosphere in the hostel. You are gonna feel like being part of this family.

An amazing breakfast, from sweet to savory is served every day out on the terrace where you can enjoy the good vibe and the Caribbean morning. The Fully equipped kitchen is free to guests to use after 12pm (after breakfast service). We will guarantee that you will have the best time in Tulum at Mama's.

Please note:
Reception hours 07.30-23.00
Check in: 3:00 pm
Check out: 11:00 am
Breakfast included (8 - 10 hours) and Kitchen available
Credit cards not accepted
+9 pax group bookings not accepted
If you are going to arrive after 9pm, please let us know so your booking is not being cancelled please Bekijk huisregels

Controleer de beschikbaarheid


  • Waarde voor uw geld 9.6

  • Beveiliging 9.7

  • Plaats 9.9

  • Personeel 9.9

  • sfeer 9.7

  • Properheid 9.5

  • Faciliteiten 9.3

Nieuwste Recensies

  • 10.0


    13 maa 2020
    The breakfast is the best in whole Mexico... Actually in whole of my trip. It's more worth then the bed you paying for. The staff is amazing and make you feel like your at home.. best hostel I stayed in the Americas ... Coming back soon .
    Nederland, Mannelijk, 25-30
  • 10.0


    06 maa 2020
    Best hostel in Mexico!
    Nederland, Vrouwelijk, 18-24
  • 10.0


    21 jan 2020
    Perfect hostel in Tulum. The dorm for 4 people has 2 twinbeds en 2 bunkbeds which is really nice. If you are lucky you will get a twinbed in a hostel!
    Nederland, Mannelijk, 31-40
  • 10.0


    10 dec 2019
    Lovee love love this hostel. Vibe is perfect, meeting people very easy. Breakfast is the best!
    Nederland, Vrouwelijk, 25-30
  • 9.7


    06 maa 2021
    Amazing hostal! Felt at home directly. The staff were so nice and mama definitely gave this hostal something extra.
    Nederland, Mannelijk, 25-30
  • 9.7


    24 dec 2019
    Loved it here! Stayed in a private room. Really nice easy going atmosphere which makes it easy to meet people. Would def stay here again!
    Nederland, Vrouwelijk, 31-40
  • 9.1


    04 jan 2020
    I absolutely loved my stay in Mama's Home. For me, this was one of the best hostels I stayed in in Mexico. Met so many nice people here, the staff is great. It's super social (they put a huge table in the middle of the hang-out area) and the breakfast is also really good. It's not a party hostel, but you could go out every night with a group if you'd want that. This one just felt like home to me, I'll never forget my stay here. Props for the staff who are super nice and make you feel at home.
    Nederland, Vrouwelijk, 31-40
  • 8.6


    28 jan 2020
    Very nice family-like atmosphere! And the breakfasts were amazonf!!
    Nederland, Vrouwelijk, 18-24
  • 7.4

    zeer goed

    19 nov 2019
    It’s a social hostel. The volunteers are very helpfull. The breakfast is very delicious! Though the facilities of the hostel are quite old fashioned.
    Nederland, Vrouwelijk, 18-24
  • 5.1


    22 nov 2019
    To be honest, I don’t understand where all the good reviews are coming from. This hostel was very noisy, dark en not clean. Three dorm rooms are in the back of the building, you have to pass another dorm to reach the rooms. The frontdoor of this room makes a lot of noice. The showers and toilets are very old and not working well.. there was a dirty underpants on the floor for three days. they started playing music at 8 in the mornings. Come here if you like to party, it was not my thing.
    Nederland, Vrouwelijk, 31-40
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  • Gratis internettoegang
  • Gratis kaarten
  • Gratis ontbijt‎
  • Gratis parkeergelegenheid
  • Gratis WiFi
  • Handdoeken inbegrepen
  • Inclusief
  • Air conditioning
  • BBQ
  • Boekenruil
  • Brandkast
  • Buitenterras
  • Fietsenstalling
  • Follows Covid-19 sanitation guidance
  • Gemeenschappelijke kamer
  • Gereedschap
  • Haardrogers
  • Keuken
  • Kluisjes
  • Koelkast
  • Leeslamp
  • Microwave
  • Parkeerplaats
  • Warme Douches
  • 24 uren receptie
  • 24-uren beveiliging
  • Bagage-opslag
  • Handdoeken te huur
  • Huishouding
  • Internettoegang
  • Receptie (beperkte openingstijden)
Eten & drinken
  • Thee-en koffievoorzieningen
  • Gezelschapspelletjes
  • Wi-Fi


  • 2017

    1ste, Land Mexico

  • 2017

    1ste, Continent North America

  • 2016

    1ste, Land Mexico

  • 2016

    1ste, Continent North America