Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Zet een vinkje om aan te geven dat je de algemene voorwaarden hebt gelezen en begrepen.
Je moet de algemene voorwaarden accepteren om je reservering te bevestigen.
Boek meer dan 2 dagen vooruit voor gratis annulering.
  • Perfecte locatie
  • Fantastisch personeel
  • Perfecte zuiverheid
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Beschrijving van de Accomodatie Inrichting

Located just three blocks from the bus station, next to all restaurants, bars and all you need. The hostel is on a quiet street so you can also rest after a long day or just hang around in the patio and meet others guests and have lots of fun.
This guesthouse is specifically designed for travelers, with air conditioning in all our rooms, main patio, and common areas. Brilliant atmosphere in the hostel. You are gonna feel like being part of this family.

An amazing breakfast, from sweet to savory is served every day out on the terrace where you can enjoy the good vibe and the Caribbean morning. The Fully equipped kitchen is free to guests to use after 12pm (after breakfast service). We will guarantee that you will have the best time in Tulum at Mama's.

Please note:
Reception hours 07.30-23.00
Check-in: 3:00 pm
Check out: 11:00 am
Breakfast included (8 - 10 hours) and Kitchen available
Credit cards not accepted
+9 pax group bookings not accepted
If you are going to arrive after 9pm, please let us know so your booking is not being canceled please Bekijk huisregels

Controleer de beschikbaarheid


  • Waarde voor uw geld 9.6

  • Beveiliging 9.7

  • Plaats 9.8

  • Personeel 9.8

  • sfeer 9.7

  • Properheid 9.4

  • Faciliteiten 9.1

Nieuwste Recensies

  • 10.0


    09 aug 2021
    We loved our stay at Mama’s house, it really did feel like a home! The staff was really nice and fun. The room had everything we needed. Also, the breakfast was delicious and everything was so clean. Adding to that, they have really nice activities. Definitely go to this hostel when you’re in Tulum!
    Nederland, Gemengde Groep, 18-24
  • 10.0


    04 aug 2021
    Great Breakfast And the staff and managers were so nice ! Definitely recommend this hostel.
    Nederland, Mannelijk, 18-24
  • 10.0


    29 jul 2021
    Really enjoyed our stay in mama’s home! The manager is really friendly and does everything to make you feel comfortable. The atmosphere is really relaxed and social. The location is perfect in the middle of the city center and a lot of nice restaurants and bars around. Will come back!
    Nederland, Vrouwelijk, 25-30
  • 10.0


    08 jun 2021
    Had a great time here! The free breakfast was amazing, the vibes were really good and the people were nice, it was very close to the main Street and the hostel was very beautiful. Great place to stay, I would definitely recommend it!
    Nederland, Vrouwelijk, 18-24
  • 10.0


    07 jun 2021
    Honestly a 10 out of 10! Not lying when I say that this may have honestly been the nicest hostel I have ever stayed at. Met so many great people here, had the best breakfasts, and simply the best time! Mama cooks amazing dinners and breakfasts and they clean the common rooms everyday :). Highly recommended if you are looking for a super chill hostel with great people, but not necessarily a party hostel. Thanks 🙏🏼
    Nederland, Mannelijk, 25-30
  • 10.0


    13 maa 2020
    The breakfast is the best in whole Mexico... Actually in whole of my trip. It's more worth then the bed you paying for. The staff is amazing and make you feel like your at home.. best hostel I stayed in the Americas ... Coming back soon .
    Nederland, Mannelijk, 25-30
  • 10.0


    06 maa 2020
    Best hostel in Mexico!
    Nederland, Vrouwelijk, 18-24
  • 9.7


    06 maa 2021
    Amazing hostal! Felt at home directly. The staff were so nice and mama definitely gave this hostal something extra.
    Nederland, Mannelijk, 25-30
  • 9.1


    22 apr 2021
    We had a great stay! The people working there are super super nice and they help you out wherever they can. Super good to meet new people, but you can also just relax if you want. Definitely go on a Saturday because the family dinner takes place then! I will be back :)
    Nederland, Vrouwelijk, 18-24
  • 7.1

    zeer goed

    10 jul 2021
    Not to bad, but in Tulum you will be able to get way better and modern facilities for the same price. Only stayed 1/4 nights of my plannend stay before moving to another hostel. Breakfast was cute. Wifi was broken.
    Nederland, Vrouwelijk, 18-24
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  • Gratis internettoegang
  • Gratis kaarten
  • Gratis ontbijt‎
  • Gratis WiFi
  • Handdoeken inbegrepen
  • Inclusief
  • Air conditioning
  • BBQ
  • Boekenruil
  • Brandkast
  • Buitenterras
  • Fietsenstalling
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Gemeenschappelijke kamer
  • Gereedschap
  • Haardrogers
  • Haardrogers te Huur
  • Keuken
  • Kluisjes
  • Koelkast
  • Leeslamp
  • Microwave
  • Strijkijzer / strijkplank
  • Warme Douches
  • 24-uren beveiliging
  • Bagage-opslag
  • Handdoeken te huur
  • Huishouding
  • Internettoegang
  • Receptie (beperkte openingstijden)
Eten & drinken
  • Thee-en koffievoorzieningen
  • Gezelschapspelletjes
  • Wi-Fi


  • 2017

    1ste, Continent North America

  • 2017

    1ste, Land Mexico

  • 2016

    1ste, Land Mexico

  • 2016

    1ste, Continent North America