Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Zet een vinkje om aan te geven dat je de algemene voorwaarden hebt gelezen en begrepen.
Je moet de algemene voorwaarden accepteren om je reservering te bevestigen.
Boek meer dan 2 dagen vooruit voor gratis annulering.
  • Perfecte locatie
  • Fantastisch personeel
  • Perfecte zuiverheid
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Beschrijving van de Accomodatie Inrichting

Located just three blocks from the bus station, next to all restaurants, bars and all you need. The hostel is on a quiet street so you can also rest after a long day or just hang around on the patio and meet other guests and have lots of fun.
This guesthouse is specifically designed for travelers, with air conditioning in all our rooms, main patio, and common areas. The brilliant atmosphere in the hostel. You are gonna feel like being part of this family.

An amazing breakfast, from sweet to savory is served every day out on the terrace where you can enjoy the good vibe and the Caribbean morning. The Fully equipped kitchen is free to guests to use after 12pm (after breakfast service). We will guarantee that you will have the best time in Tulum at Mama's.

Please note:
Reception hours 07.30-23.00
Check-in: 3:00 pm
Check out: 11:00 am
Breakfast included (8 - 10 hours) and Kitchen available
Credit cards not accepted
+9 pax group bookings not accepted
If you are going to arrive after 9 pm, please let us know so your booking is not being canceled, please
We do not accept any pets Bekijk huisregels

Controleer de beschikbaarheid


  • Waarde voor uw geld 9.5

  • Beveiliging 9.6

  • Plaats 9.7

  • Personeel 9.8

  • sfeer 9.7

  • Properheid 9.3

  • Faciliteiten 8.9

Nieuwste Recensies

  • 10.0


    02 mei 2022
    The best hostel I’ve ever been. The staff is so nice, if you are travelling alone this is the perfect place to stay. When I arrived there was a big beerpong tournament going. They do fun activities like this in the day and during the evenings. The free breakfast was really good!! (Better than most restaurants)
    Nederland, Mannelijk, 18-24
  • 10.0


    31 maa 2022
    The perfect place for a Tulum experience! We looooved staying at mama's home. They make the effort to connect people, so we felt like a real family at the hostel. The host and the staff are very approachable and social. They are working with a smile everyday and ensured our safety at all time! When you have a problem, they help you immediatley so you can enjoy your time carefree! Also, the breakfast is incredible!
    België, Vrouwelijke Group, 25-30
  • 10.0


    05 maa 2022
    My favorite hostel in mexico. The vibe was so chill and easy. Staff is super friendly and helpfull. Everything is clean, comfy beds and mama's food is amazing!! Highly recommand
    Nederland, Echtpaar, 31-40
  • 10.0


    13 feb 2022
    Now this is a magical place, with magical people. Mama's Home is a place you do not want to miss when you travel to Tulum. Tulum is great but with Mama's Home Tulum is awesome. Clean bathrooms, good WiFi, amazing breakfast and the staff is super helpful. You can ask anything and they will try their best to help you. They do tours and organise awesome activities every day. Go to Mama's Home! Thank you so much for everything. I hope i get to see you all soon:).
    Nederland, Mannelijk, 25-30
  • 10.0


    22 jan 2022
    Prachtig hostel met een erg relaxste sfeer. Fijne mensen. Leuke kleuren in het binnen verblijf wat het erg gezellig maakt met planten en hangmatten. Je voelt je er echt thuis. Mama is the best,super lieve vrouw. Al het personeel helpt je met alle liefde. Lekker ontbijt en fijne locatie. Als je het straatje uitloopt ben je zo in de hoofd straat + parallel straat waar veel leuke winkeltjes, cafeetjes en restaurants zijn. Al met al één van de beste hostels ooit waar ik ben geweest.
    Nederland, Vrouwelijk, 25-30
  • 10.0


    29 nov 2021
    The nicest hostel I’ve been so far. It’s really clean, the staff is so kind and it’s easy to meet other travellers. Almost every day there is a day and a night activity that you can join. For example going to a cenote or visit the ruines of Tulum. Make sure you stay on a Saturday, when mama cooks for everyone in the hostel during family diner. Thank you guys!
    Nederland, Vrouwelijk, 25-30
  • 9.4


    04 mei 2022
    Great place to stay. Very friendly and helpfull staff. The location is also very good. Lots of nice places just ‘around the corner’.
    Nederland, Vrouwelijk, 41+
  • 9.4


    16 dec 2021
    Best hostel in Tulum if you want to meet new people. They organize both day and night activities which makes it really easy to meet new travellers. I felt that the beds and showers were underwhelming. The 5 star breakfast on the other hand totally makes up for it.
    Nederland, Mannelijk, 25-30
  • 9.1


    16 jan 2022
    Wow! Every morning a different home made breakfast, made bij mama herself. The hostel hosts a tour every day, like visit a cenote or go to the ruins. Free to join. At night theres a activity at the hostel, like beerpong. You’re also free to do whatever you want of course. The BEST thing was that the garden shuts down at 23:00, the staff will take those who want to party out to Strawhead hostel. Staying there is like living in a pub. Mama’s hostel is quiet then, perfect! Met the greatest people
    Afghanistan, Echtpaar, 25-30
  • 6.6


    22 maa 2022
    It’s a nice hostel. Don’t agree with the overall average on the rating. When I wanted to go to my dorm I had to walk through another dorm which was covered by curtains. So that didn’t look professional at all. The dorms were quite expensive for the value you got. The atmosphere in the hostel was good though and the location also. Breakfast was alright. Not the promised quality i saw in the reviews I read before booking. The pressure in the shower was actually bad. Nice hostel that’s all.
    Nederland, Mannelijk, 31-40
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  • Gratis internettoegang
  • Gratis kaarten
  • Gratis ontbijt‎
  • Gratis stadstocht
  • Gratis WiFi
  • Handdoeken inbegrepen
  • Inclusief
  • Air conditioning
  • BBQ
  • Boekenruil
  • Brandkast
  • Buitenterras
  • Fietsenstalling
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Gemeenschappelijke kamer
  • Gereedschap
  • Haardrogers
  • Haardrogers te Huur
  • Keuken
  • Kluisjes
  • Koelkast
  • Leeslamp
  • Microwave
  • Strijkijzer / strijkplank
  • Warme Douches
  • 24-uren beveiliging
  • Bagage-opslag
  • Fietsverhuur
  • Handdoeken te huur
  • Huishouding
  • Internettoegang
  • Luchthaventransfers
  • Receptie (beperkte openingstijden)
Eten & drinken
  • Cafe
  • Thee-en koffievoorzieningen
  • Gezelschapspelletjes
  • Wi-Fi


  • 2017

    1ste, Continent North America

  • 2017

    1ste, Land Mexico

  • 2016

    1ste, Land Mexico

  • 2016

    1ste, Continent North America