Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Zet een vinkje om aan te geven dat je de algemene voorwaarden hebt gelezen en begrepen.
Je moet de algemene voorwaarden accepteren om je reservering te bevestigen.

Hug Hostel Rooftop

Boek meer dan 7 dagen vooruit voor gratis annulering.
  • Perfecte locatie
  • Fantastisch personeel
  • Uitstekende zuiverheid
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Beschrijving van de Accomodatie Inrichting

Hug Hostel Rooftop - 5 star hostel in Chiang Mai accommodating more than 100 beds with modern facilities.

We have been awarded the HOSCARS award for 'The Most Popular Hostel in Chiang Mai 2019”. We had also been awarded the HOSCARS award for 2016 and 2017 for “The Most Popular Hostel in Chiang Mai”.

At Hug Hostel Rooftop you can find a great social atmosphere and a reception which is available 24/7. Here you get to meet fellow backpackers and socialize at our rooftop terrace where you can relax & enjoy a stunning view of Doi Suthep Mountain.

In more than 2000 reviews between our old and new branch we received a 90% approval rating from our guests. We offer both a great open atmosphere and the possibility to party the night away at our mellow bar where you can enjoy drinks, music and the company of fellow travelers. Meanwhile, we always make sure to create a balance between party and day trip tour guests, so that guests who attend our parties do not disturb those who are sleeping in the rooms. This way all our guests can wake up fresh and rested in the morning to enjoy our various day trip offers, such as cooking classes, elephant sanctuary visits or jungle trekking, for an unforgettable stay in Chiang Mai. We also make security our main priority so our guest always feel safe and comfortable during their stay.

Located at the heart of the old city at Chang Phuak Gate, nearby Saturday and Sunday night market, our hostel is on the main road just around the corner from some of the most famous street food stalls of the city, such as the Lady with the Cowboy hat or the popular Khao Soi Khun Yai, where you can taste traditional northern curry noodle soup. The hostel is also only a 5 minute walk away from the popular North Gate Jazz Bar and a 15 minute walk from Warorot market. If you want to enjoy the nightlife of Chiang Mai you can do so at one of the most well-known clubs of the city, Zoe in Yellow, which you can reach within 10 minutes. Other tourist spots, such as the Three Kings Monument, Wat Chedi Luang and Tha Pae Gate are also in close proximity to the hostel and can easily be reached by foot.

At Hug Hostel Rooftop you will find comfortable beds in air conditioned dormitories and private rooms as well as clean and spacious bathrooms where you can enjoy hot showers and enough space for you to get ready for the day. We also have a restaurant on site which offers delicious breakfast, Thai food, coffee and smoothies. We use a key card access system to make sure that you can always feel safe and comfortable even if you are not at the hostel, so you can enjoy your day trip or your night out in the city.

All of the private rooms come with an en-suite and the dorm rooms are furnished with bunk beds and comfy mattresses with linens. Each bed comes with a private reading light, power socket and a big locker where you can store your belongings. You can find a spacious shared bathroom on every floor and towels are available for rent at the reception.

Let our Guests say it all:

“The Rooftop Party was awesome, we spent a great time meeting other backpackers and socializing with them. The beer was cheap, what a stunning view from the rooftop, we were able to see doi suthep mountain clearly from the rooftop terrace. Rooms were clean and very quiet, couldn't hear any noise from the rooftop party or from anywhere. I was able to sleep well, A/C temparature was nice. Bathrooms were clean. Staff were friendly and helpful. Overall, it's a nice hostel to stay in Chiang Mai.”

“Super nice Hostel! It was very cheap and you had all you need. You got a restaurant, a room with PCs, a bar at the top, even a tourist information. The hostel is central. The staff is nice and the hostel is clean. I think for this price it was the best hostel I've been to in Thailand.” Bekijk huisregels

Controleer de beschikbaarheid


  • Waarde voor uw geld 9.1

  • Beveiliging 9.1

  • Plaats 9.1

  • Personeel 9.0

  • sfeer 8.8

  • Properheid 8.6

  • Faciliteiten 8.8

Nieuwste Recensies

  • 10.0


    11 sep 2018
    Definitely one of the nicest hostels I have been in. Really recommend it. A lot of space to connect with people but also to be on your own. Very clean, really helpful and friendly staff. And a perfect location. Worth it!
    Nederland, Vrouwelijk, 18-24
  • 9.7


    04 jun 2019
    Good hostel for your money, always someone downstairs. The rooftocht was not spectaculair so it was not really social. They have good food but you have pay the breakfast apart so keep that in mind. They do tell you before when you book but i didn’t see that, my foult. Food for dinner was really nice as well!
    Nederland, Mannelijk, 18-24
  • 9.7


    22 nov 2018
    I only stayed one night, but very clean, good facilities, social and friendly staff. Would definitely book again!
    Nederland, Vrouwelijk, 31-40
  • 9.1


    25 sep 2019
    Rooms and bathrooms were spacious and clean. Sadly, the rooftop was closed during my stay but the bar downstairs is great and I loved chilling in the common room upstairs. Staff was friendly and helped accomodate onwards travel. Overall, such a wonderful and comfortable stay here.
    Nederland, Vrouwelijk, 18-24
  • 8.3


    04 maa 2019
    Good place for a Social stay that is not a party hostel. Nice night market nearby and big lockers. However, rooms cannot be locked and the chill room smells horrible.
    Nederland, Vrouwelijk, 18-24
  • 8.0


    06 feb 2019
    The location is outside of the old city so its kind of a long walk to the temples inside. However there are lots of shops around (7/11) and its close to a cute little night market. Atmosphere is really good, the rooftop is a good place to meet people. The entertainment room however was a bit dodgy and has a weird smell. Showers could be better and you dont need your key to get in the rooms, so everyone can just walk in. Good lockers, but they are made out of steel/metal and make a lot of noise.
    Nederland, Vrouwelijk, 18-24
  • 7.4

    zeer goed

    18 sep 2019
    Staff is nice, bathrooms are clean and rooms got big lockers for your whole backpack. Rooms are dirty tho, they do not clean the floor, there is like dust and hair on the floor.
    Nederland, Mannelijk, 25-30
  • 7.4

    zeer goed

    13 dec 2018
    Prima hostel waar een goede sfeer hangt. Schoonmaak zou wel wat beter kunnen in de badkamers. Grote kluisjes waar gehele backpack inpast. Het “chillhok” is ontzettend smerig, er hangt hier een continue zweetlucht waardoor het hier nog geen minuut is uit te houden. In het hostel zelf hangt ook een smerige penetrante lucht maar niet op de kamers.
    Nederland, Vrouwelijk, 25-30
  • 6.3


    12 apr 2019
    Friendly staff. Toilets were not so clean.
    Nederland, Mannelijk, 25-30
  • 5.4


    30 jul 2019
    Personeel dacht niet mee en was niet vriendelijk. We moesten vroeg vertrekken en daarvoor was het nodig om daar te ontbijten. Ons was beloofd dat het om 7.30 open zou gaan, dit was helaas niet waar waardoor we een dag zonder eten moesten doen. Zo werden beloftes niet na gekomen. Daarnaast waren met een flinke groep en werd iedereen alleen in een aparte kamer gestopt, zeer teleurstellend ervaring bij deze hostel.
    Nederland, Mannelijk, 18-24
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  • Gratis internettoegang
  • Gratis kaarten
  • Gratis parkeergelegenheid
  • Gratis WiFi
  • Inclusief
  • Air conditioning
  • Buitenterras
  • Fietsenstalling
  • Gemeenschappelijke kamer
  • Haardrogers
  • kabeltelevisie
  • Key Card Toegang
  • Kluisjes
  • Leeslamp
  • Ontbijt niet inbegrepen
  • Parkeerplaats
  • Plafondventilator
  • Warme Douches
  • 24 uren receptie
  • 24-uren beveiliging
  • Bagage-opslag
  • Handdoeken te huur
  • Huishouding
  • Internettoegang
  • Pinautomaat
  • Tours / Reisdesk
  • Wasserette
Eten & drinken
  • Bar
  • Cafe
  • Restaurant
  • Biljarttafel
  • DVD's
  • Entertainmentruimte
  • Gezelschapspelletjes
  • Wi-Fi


  • 2019

    1ste, Meest populair Chiang Mai