Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Zet een vinkje om aan te geven dat je de algemene voorwaarden hebt gelezen en begrepen.
Je moet de algemene voorwaarden accepteren om je reservering te bevestigen.
Boek meer dan 3 dagen vooruit voor gratis annulering.
  • Perfecte locatie
  • Fantastisch personeel
  • Perfecte zuiverheid
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Beschrijving van de Accomodatie Inrichting

RELAX ZONE! Enjoy your book, a beer or a glass of wine in our hammocks or on our terraces. Get in contact with fun people! If you do need internet, you can use our free WiFi connection. You can have Spanish classes in our hostel. We do have many games to play, a good collection of movies, good music to enjoy yourself, when you´re not on a hike or enjoying the beautiful area around Samaipata. Sit on one of our terraces, hamocks or patio, enjoy the company of our housecat (not inside).

The surrounding of Hostel Serena presents you a great view of the village and the peace of the mountains. Every afternoon there is a spectacular sunset one can see while sitting in our flower garden.

Rates at Hostal Serena include a daily buffet breakfast, including juice, fresh fruit, bread, home-made jams, pancakes, a variety of tea and coffee, eggs, yogurt with granola.

Free private parking is available on site.
There is a 24-hour front desk at the property.
Free mineralwater is provided 24 hours a day.

The bathrooms and rooms with its comfortable beds and mattresses are all unique and spacious. The common space is furnished with a TV, a lot of DVDs, CDs and Books that is connected to the open dining room and kitchen. The large well-equipped kitchen offers facilities to cook, with oven, to make tea or coffee apart from that there is always fresh mineral water for free.

Hostal Serena's Policies & Conditions:

Check in and Check out: flexible - we still advise customer to contact the hostel before arrival.

Every guest needs to leave an approx. time of arrival to confirm booking.

Cancellation policy: 48 hours before arrival.
Payment upon arrival or when leaving property by cash.

Taxes included.
Buffet breakfast included.

No curfew.
Pet friendly.
Child friendly.
24/7 Reception. Bekijk huisregels

Controleer de beschikbaarheid


  • Waarde voor uw geld 9.7

  • Beveiliging 9.8

  • Plaats 9.5

  • Personeel 10.0

  • sfeer 10.0

  • Properheid 9.6

  • Faciliteiten 9.7

Nieuwste Recensies

  • 10.0


    14 sep 2022
    What a wonderful place to discover beautiful Samaipata from. We felt incredibly at peace at Bert’s place, had the best sleep of our lives and met a lot of amazing people. The tasty breakfast con ‘pancakitos’ is something to look forward to, and the atmosphere is deeply relaxing.
    België, Vrouwelijk, 25-30
  • 10.0


    27 jul 2022
    Nederland, Mannelijk, 31-40
  • 10.0


    23 jul 2022
    Best hostel i have ever been to. A sweet and friendly owner, no question was too much for him. Spacious and clean rooms (hot water), a beautiful big garden where you can chill in a hammock. 😍 The hostal itself feels like a living room, like coming home. A nice open kitchen where everyone can cook and eat with eachother. Please don't skip Samaipata and this hostel! ❤️
    Nederland, Vrouwelijk, 25-30
  • 10.0


    08 jun 2022
    Really nice hostel with a lovely view over Samaipata with a good atmosphere. Breakfast is really good, with nice Dutch pancakes and fresh fruits. Beds are comfy! Best place to go to in Samaipata!
    Nederland, Vrouwelijk, 25-30
  • 10.0


    13 feb 2022
    I had a really nice stay at Serena. The owner helped me with questions and booking a tour. The surroundings and views are stunning. The bed is really nice and the rooms are clean. There is a nice cosy and big leaving room space.
    Nederland, Vrouwelijk, 31-40
  • 10.0


    07 feb 2022
    An incredible beautifull and cozy hostel. The breakfast is amazing and the view over the town as well. We were really warmly welcomed by the host, who also helped us a lot with planning our tours and contacting the guides. Thanks again Bert!
    België, Mannelijk, 25-30
  • 10.0


    06 jan 2022
    Really quite place with a beautiful view over Samaipata. Perfect place to rest and to do some hiking.
    Nederland, Vrouwelijk, 18-24
  • 9.7


    08 apr 2022
    Het was een heerlijke plek. Wandelbaar naar Samaipata maar in de natuur en met ruimte. De sfeer van het verzorgde huis lieten me thuis voelen. Bert is een hartelijke gastheer. Toen ik door mijn enkel ging is hij zelfs met me mee gegaan naar het ziekenhuis en kreeg ik theetjes op de bank!
    Nederland, Vrouwelijk, 31-40
  • 9.7


    06 apr 2022
    Really happy with my stay in Serena Hostel. Bert and his wife are very kind, make the best breakfast and it’s really a social hostel with a lovely chill garden. I would stay here again :)
    Nederland, Vrouwelijk, 31-40
  • 9.1


    19 maa 2022
    Waanzinnig hostel! Ligt wat hoger dan het dorp waardoor je prachtig uitzicht hebt. Gasten die bijvoorbeeld met de nachtbus aankomen, krijgen dan ook van te voren al instructies doorgestuurd door de eigenaar over de route naar het hostel. Ontzettend warm welkom, goed ontbijt, behulpzaam personeel (met alle tours die je kan doen in de omgeving) en alle overige faciliteiten goed op orde. Ik heb hier echt mijn rust gevonden en ben net als vele andere gasten langer gebleven dan gepland!
    Nederland, Vrouwelijk, 25-30
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  • Gratis internettoegang
  • Gratis ontbijt‎
  • Gratis parkeergelegenheid
  • Gratis WiFi
  • Handdoeken inbegrepen
  • Inclusief
  • Boekenruil
  • Buitenterras
  • Fietsenstalling
  • Gemeenschappelijke kamer
  • Gereedschap
  • kabeltelevisie
  • Keuken
  • Key Card Toegang
  • Kluisjes
  • Koelkast
  • Kookplaat
  • Leeslamp
  • Parkeerplaats
  • Plafondventilator
  • Strijkijzer / strijkplank
  • Telefoonkaarten
  • Warme Douches
  • 24-uren beveiliging
  • Bagage-opslag
  • Huishouding
  • Internettoegang
  • Late check-out
  • Receptie (beperkte openingstijden)
  • Wasserette
Eten & drinken
  • Cafe
  • Thee-en koffievoorzieningen
  • DVD's
  • Entertainmentruimte
  • Gezelschapspelletjes
  • Tafelvoetbal
  • Wi-Fi