Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

1 week before to arrive

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Zet een vinkje om aan te geven dat je de algemene voorwaarden hebt gelezen en begrepen.
Je moet de algemene voorwaarden accepteren om je reservering te bevestigen.
Boek meer dan 3 dagen vooruit voor gratis annulering.
  • Perfecte locatie
  • Uitstekend personeel
  • Perfecte zuiverheid
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Beschrijving van de Accomodatie Inrichting

We have the best location in Florence!!
We are located in an historical building at the1th/ 2th and 3th floor (no elevator) right in front of Chapel of Medici a few minutes from the train station and near the academia gallery. Only two blocks from the Duomo!!! You can walk everywhere from our location, no need to use public transportation or to walk very long distances.

Come to Emerald Palace for comfortable accommodations, clean rooms and a nice atmosphere for meeting nice people. We offer spacious rooms and an intimate common area where travelers come from all over the world to experience this beautiful, vibrant and historic city.

We are happy to recommend information about restaurants, clubs, museums and other sites of interests. Our place is an ideal spot for your travels!

According to the City Council resolution n.230/33 of 06/20/2011,from July 1 the city of Florence will introduce the tourism tax, applied to non-resident overnight staying for a maximum of 10 consecutive nights. The tourism tax is 3 Euro per night per person.

Please read before you make your reservation!

Lockout from for cleaning 11.00 to 14.00
If you must arrive outside these hours, you must contact us in advance to work out the special circumstances.

This is NOT a party Hostel!
It is forbidden to drink alcohol inside the building.

Breakfast available for 5 euros

Payment Only Cash!!

We do not accept credit cards!

Important!!! You must contact us if you will be late for your reservation. Otherwise, your reservation will be cancelled, and we will charge you for the bed.
Reception is open from 08:00 am until midnight. Check in is from 2:00pm until midnight (latest),
Reception hours during winter (November to February) 8:00 am to 9:00 pm

Children allowed
Age restriction: Not over 50-year-old for dorms Bekijk huisregels

Controleer de beschikbaarheid


  • Waarde voor uw geld 8.8

  • Beveiliging 8.6

  • Plaats 9.6

  • Personeel 8.8

  • sfeer 8.0

  • Properheid 9.2

  • Faciliteiten 8.2

Nieuwste Recensies

  • 9.7


    11 jul 2021
    Prachtige locatie, heerlijk in de italiaanse sferen, lief personeel en goede prijs kwaliteit verhouding! Een echte aanrader.
    Nederland, Vrouwelijk, 18-24
  • 9.4


    23 jun 2021
    This hostel is really nice! I have been here with 2 friends and we loved it. Florence is so beautifull and this hostel made the perfect stay. It was located near the Duomo, u could even see the Duomo from your window. The view was amazing and the atmosphere was really cozy. The shower was also really nice. The staff was really kind and we even got breakfast in the morning with a great Italian coffee! I think I made it clear that I highly recommend to stay at this hostel!
    Nederland, Mannelijk, 18-24
  • 9.1


    11 sep 2021
    This hostel is located in a perfect location. Staff were very helpful and rooms were clean and spacious as well. There is lockout between 11-14 but this was no problem for me.
    Nederland, Vrouwelijk, 18-24
  • 9.1


    19 jul 2019
    Great location, spacious room. Not really a hostel atmosphere since its a b&b.
    Nederland, Mannelijk, 18-24
  • 8.0


    19 aug 2019
    Wonderful building right in city centre, really easy to find, everything walking distance Which is both a pro and a con: you are literally at the heart of the tourist buzz so think about if you want that Rooms are beautiful, spacious, high ceilings and well facilitated with bathroom AIRCONDITIONING! THEY HAVE AIRCONDITIONING Unfortunately very ill equiped kitchens, no stove. Not really possible to cook for yourself anything other than a salad. Wonderful terrace, free maps free WiFi free coffee
    Nederland, Vrouwelijk, 18-24
  • 8.0


    14 aug 2019
    Great place in the center of Firenze with all the historic hotspots nearby. If you’re here for rest and cultural visit than this is the place.
    Nederland, Mannelijk, 31-40
  • 7.4

    zeer goed

    22 sep 2019
    I guess this place is fine. The beds & showers are great, the location is superb (the Cathedral is literally around the corner). But it's also an old-ish building with thin walls and high ceilings, making it a very noisy hostel as well, almost to a creepy extent. Alcohol isn't allowed on the premise and they'll kick you out of the common area somewhere after 11PM, so if you're looking to hang out and meet people in a fun & relaxing environment, maybe reconsider going to this particular hostel.
    Nederland, Mannelijk, 18-24
  • 4.0


    31 jul 2021
    Wegblijven! Duur voor wat je krijgt en genoeg goede alternatieven te vinden. Werd in een 6 bed kamer gestopt, terwijl ik een 4 bed had geboekt. Personeel ronduit onvriendelijk toen ik ze hierop attendeerde. Moest gewoon de volle prijs betalen. Beddengoed in de kamer leek al jaren nier gewassen te zijn, badmat in de badkamer was zo vies dat je doodging van de stank en het ontbijt bestond uit koffie, kleffe oude croissantjes en een yoghurtje. Ben weggegaan om nooit meer terug te komen!
    Nederland, Vrouwelijk, 25-30
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  • Gratis internettoegang
  • Gratis kaarten
  • Gratis WiFi
  • Inclusief
  • Air conditioning
  • Buitenterras
  • Fietsenstalling
  • Gemeenschappelijke kamer
  • Haardrogers te Huur
  • Handdoeken zijn niet inbegrepen
  • Kluisjes
  • Koelkast
  • Leeslamp
  • Microwave
  • Warme Douches
  • Bagage-opslag
  • Handdoeken te huur
  • Huishouding
  • Internettoegang
  • Pinautomaat
  • Receptie (beperkte openingstijden)
  • Tours / Reisdesk
  • Wasserette
Eten & drinken
  • Cafe
  • Restaurant
  • Thee-en koffievoorzieningen
  • Wi-Fi