Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

The guest can cancel free of charge until 2 days before arrival. The guest will be charged 50% of the total price if they cancel in the 2 days before arrival. If the guest doesn’t show up they will be charged the total price.

The guest will be charged a prepayment of 50% of the total price in the 2 days before arrival.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Zet een vinkje om aan te geven dat je de algemene voorwaarden hebt gelezen en begrepen.
Je moet de algemene voorwaarden accepteren om je reservering te bevestigen.

Cocoon Inn

Boek meer dan 7 dagen vooruit voor gratis annulering.
  • Perfecte locatie
  • Fantastisch personeel
  • Uitstekende zuiverheid
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Beschrijving van de Accomodatie Inrichting

Cocoon Inn is a warm and welcoming hostel with the interior quality of a hotel. Find new friends and experience a new way of hostel life in the vibrant city of Hanoi. Everything is designed for your comfort and convenience while still retaining the entertaining and fun atmosphere that only the hostel environment can provide.

At our hostel we consider customer service to be of up most importance which is not common practice in Vietnam so you can be sure we will give you the best service around. Bekijk huisregels

Controleer de beschikbaarheid


  • Waarde voor uw geld 9.3

  • Beveiliging 9.6

  • Plaats 9.7

  • Personeel 9.2

  • sfeer 8.8

  • Properheid 8.8

  • Faciliteiten 9.0

Nieuwste Recensies

  • 10.0


    15 jun 2019
    One of the best hostels I've been! Everything is perfect! Cant complain! Best beds ever!!!
    Nederland, Vrouwelijk, 18-24
  • 10.0


    23 feb 2019
    The best staff amazing people ! Really friendly and always ready to help. The hostel is clean, has a good fibe and the beds are really confortable. I would recommend this hostel to everybody. Joey
    Nederland, Mannelijk, 18-24
  • 10.0


    05 feb 2019
    This is by far one of the best hostels i have stayed in!! cocoon hostel is the place to be if your in hanoi, the staff is super friendly and feels like family, Phung Linh and Thung will make the best of your stay and have some great tours around hanoi to offer, on the hostel it self there is not one point i could adress that needs to improve, there is a great social vibe, its clean, enough bathrooms, and the bartenders do a great job special thanks to Tu!! I would highly recomend this hostel!!
    België, Mannelijk, 25-30
  • 10.0


    31 dec 2018
    One of the best hostels I've stayed in. Beds are really soft, good vibe and the staff is really nice! Big shout out to Phuong for being a great host!
    Nederland, Mannelijk, 25-30
  • 9.7


    02 jun 2019
    Had a wonderful stay @ The Cocoon Inn. Really recommend it if you are looking for a hostel in Vietnam. It was my first hostel and it was far out the best. Very friendly staff and very clean rooms, lockers and private beds (curtains) and perfect airco !
    België, Mannelijk, 25-30
  • 9.7


    29 jan 2019
    Really Nice hostel. Great beds and friendly staff!
    Nederland, Mannelijk, 25-30
  • 9.4


    09 mei 2019
    Omg these beds
    Nederland, Vrouwelijk, 25-30
  • 9.4


    08 mei 2019
    Very good! Very kind and helpfull staff. Even came with a friend of mine to the police after her phone was stolen to help with translation! Also very good in funtimes!
    Nederland, Mannelijk, 25-30
  • 8.9


    03 apr 2019
    Had a lovely time here. So much I even stayed again after my trip to Cat Ba! Beds are comfy, bathrooms are cleaned three times a day, and you can get some good sleep here, since it’s not a typical party hostel (if you want to party just go down the street). Loads of food places around and walkable to most museums. Staff is very friendly behind the bar and they’ll help out with any trips you might want to book.
    Nederland, Vrouwelijk, 18-24
  • 7.7

    zeer goed

    07 maa 2019
    Prima bed! Jammer dat er weinig wc’s en badkamers zijn (1 spiegel) De wc en douche was in 1 en dat was niet heel schoon.
    Nederland, Mannelijk, 25-30
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  • Gratis internettoegang
  • Gratis kaarten
  • Gratis ontbijt‎
  • Gratis stadstocht
  • Gratis WiFi
  • Handdoeken inbegrepen
  • Inclusief
  • Air conditioning
  • Boekenruil
  • Brandkast
  • Buitenterras
  • Gemeenschappelijke kamer
  • Haardrogers
  • kabeltelevisie
  • Key Card Toegang
  • Kluisjes
  • Leeslamp
  • Lift
  • Plafondventilator
  • Warme Douches
  • 24 uren receptie
  • 24-uren beveiliging
  • Bagage-opslag
  • Handdoeken te huur
  • Huishouding
  • Internettoegang
  • Late check-out
  • Luchthaventransfers
  • Snel in-/uitchecken
  • Tours / Reisdesk
  • Wasserette
Eten & drinken
  • Bar
  • Cafe
  • Maaltijden verkrijgbaar
  • Mini-Supermarkt
  • Restaurant
  • Thee-en koffievoorzieningen
  • Wi-Fi