Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Zet een vinkje om aan te geven dat je de algemene voorwaarden hebt gelezen en begrepen.
Je moet de algemene voorwaarden accepteren om je reservering te bevestigen.

Civic Guest House Backpackers Hostel

Boek meer dan 7 dagen vooruit voor gratis annulering.
  • Schitterende locatie
  • Uitstekend personeel
  • Uitstekende zuiverheid
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Beschrijving van de Accomodatie Inrichting

Winner of Tripadvisor 2018 award. The Civic Backpacker Guest House is a friendly, hostel in the heart of Townsville offering clean, safe and cheap accommodation. Free WiFi, Free Transport to/from the Ferry and Greyhound bus terminal, Free pool table.

Our aim is to provide our guests with a comfortable and quiet place to stay in a relaxed and friendly environment. You can chill out in the lounge room, prepare a meal in our large communal kitchen, or have a game of chess in the new game room.

Conveniently located in a quiet street in Townsville's CBD, Civic Guest House Backpackers Hostel gives you a broad choice of room options ranging from shared dorms to private double rooms with en-suite bathrooms.

Townsville is a great place to experience a laid-back tropical city lifestyle while enjoying the fantastic wildlife and exceptional sights of the Great Barrier Reef and Magnetic Island. Take a tour, enjoy numerous free activities in and around town, or simply relax by the beach a few minutes walk away.

Reception hours:
8:30am to 12:00pm
2:00pm to 11:30pm

Check in from 2:00pm
Should you arrive outside these hours, please contact us the day before arrival to organise late check in.
Passport, proof of age, current drivers licence must be presented upon check-in.

Checkin time:
2:00pm to 11 30pm. Check in after 11 30 pm is via night safe - please advise if you need a late key.
Checkout time:
Private rooms: 10:00am - Dorms: 9:30am
Should you wish to check-in or check-out outside these hours, just give us a call. We will do our best to accommodate you.

All bookings require a valid credit card to be confirmed. Please note that we can only accept Visa or Mastercard.
Dorm age limit is 18 to 35 years ONLY.
Children are welcome in private rooms only and must be accompanied by an adult. Children up to 12 years of age must stay in a private room with own bathroom. Children 12 to 18 years may stay in private rooms with shared bathroom.

Cancellation Policy
A minimum of 24 hours notice is required for cancellations. In other words, cancellations made before 2pm the day before arrival are free of charge. After that time, charges will be applied up to the full cost of the reservation.
Bookings made the same day cannot be cancelled.

Smoke-free Property
The Civic Guest House is a smoke-free property due to fire and safety regulations. Bekijk huisregels

Controleer de beschikbaarheid


  • Waarde voor uw geld 8.5

  • Beveiliging 8.3

  • Plaats 8.0

  • Personeel 8.9

  • sfeer 8.0

  • Properheid 8.1

  • Faciliteiten 8.2

Nieuwste Recensies

  • 10.0


    08 apr 2018
    Nicest and cleanest hostel in Australia. All facilities in top condition, fast and reliable wifi in the lobby. A great communal atmosphere inside the kitchen and the spacious, shaded pattio area out back. Staff very helpful and seem to be operating a free shuttle service to anywhere you need. Stayed for 3 nights in an airconditioned 6-share, very reasonably priced at $18 per night.
    Nederland, Mannelijk, 25-30
  • 9.4


    17 dec 2018
    The staff was extremely nice and helpful during our entire stay. Room was decorated nicely and had all the necessary facilities available. Location is also great although it is quite a walk to the sealink terminal, but Woolworths is only a short walk from the hostel. Only stayed for one short night but would definitely recommend this place if people I know are planning to stay in Townsville.
    Nederland, Vrouwelijk, 18-24
  • 9.1


    02 sep 2018
    Good hostel. There isn’t a lot to do in Townsville, but I liked to have a 1 night stopover here before heading to Magnetic Island. The facilities of this hostel are good: many bathrooms, good kitchen, fine rooms, enough common areas, wifi in the common area, free water tap, transport from and to ferry. A supermarket is nearby. Room for improvement: more plugs around each bed, bed lights, lockers. Overall I liked my stay. Many thanks to the friendly staff.
    Nederland, Mannelijk, 18-24
  • 8.9


    21 maa 2018
    Dit was een fijn hostel. Met een shuttlebusje werd ik opgehaald vanaf de greyhound stop. (Wel even bellen.) De sfeer in het hostel is relaxt, de wifi snel. De wasmachines en droger werken goed en er was ook voldoende plek om even een handwasje te doen en je was te drogen aan de lijn. De keuken was uitgebreid. Er was zelfs een oven! Ik zou hier zeker opnieuw verblijven.
    Nederland, Vrouwelijk, 18-24
  • 7.7

    zeer goed

    25 jun 2018
    Cute small hostel, bathroom and toilet were a bit old and beds were cranky.
    Nederland, Vrouwelijk, 18-24
  • 7.7

    zeer goed

    23 feb 2018
    Niet heel speciaal hostel. De kamer was netjes, net als de keuken. Iedereen is erg op zichzelf waardoor er weinig gepraat wordt helaas.
    Nederland, Echtpaar, 18-24
  • 7.4

    zeer goed

    15 aug 2019
    Slept on top of a bunkbed without stairs. Really thin pillows, but clean and fresh sheets. Bathroom isnt cleaned the 2 nights/3 days I was there. Staff is friendly and tries to solve problems. Common area is nice and there are a lot of places to sit. Nice kitchenfacilities!
    Nederland, Vrouwelijk, 25-30
  • 7.4

    zeer goed

    01 dec 2018
    There was a free shuttle from the greyhound which was nice. Rooms were very spacious, but there were no lockers. Friendly staff. Only stayed there for one night before going to magnetic island, which was fine!
    Nederland, Vrouwelijke Group, 18-24
  • 7.1

    zeer goed

    01 nov 2018
    In dit hostel moet je om 9 uur helemaal stil zijn! Dus als je alleen komt voor rust is het goed
    Nederland, Vrouwelijk, 18-24
  • 6.9


    23 nov 2019
    Wat morsig hostel, redelijk schoon. Keuken wel goed voorzien van pannen en bestek, etc. 4-persoonskamer had een piepklein toiletje en douche. Er was wel een kleine, verplaatsbare airco, maar die maakte zoveel herrie, dat we die uitzetten om te kunnen slapen. Raam was dicht ivm muggen, dus het was erg warm. Geen ventilator. Voor deze prijs niet echt verrassend. Staff was wel netjes en behulpzaam. Veel lokaal werkende toeristen in dit hostel.
    Nederland, Vrouwelijk, 31-40
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  • Gratis internettoegang
  • Gratis kaarten
  • Gratis WiFi
  • Inclusief
  • Adapters
  • Air conditioning
  • BBQ
  • Boekenruil
  • Buitenterras
  • Fietsenstalling
  • Gemeenschappelijke kamer
  • Haardrogers
  • Keuken
  • Koelkast
  • Kookplaat
  • Microwave
  • Parkeerplaats
  • Plafondventilator
  • Strijkijzer / strijkplank
  • Warme Douches
  • Wasmachine
  • 24-uren beveiliging
  • Bagage-opslag
  • Fietsverhuur
  • Handdoeken te huur
  • Internettoegang
  • Pendelbus
  • Tours / Reisdesk
  • Wasserette
Eten & drinken
  • Thee-en koffievoorzieningen
  • Verkoopsautomaten
  • Biljarttafel
  • DVD's
  • Entertainmentruimte
  • Gezelschapspelletjes