Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Zet een vinkje om aan te geven dat je de algemene voorwaarden hebt gelezen en begrepen.
Je moet de algemene voorwaarden accepteren om je reservering te bevestigen.
Boek meer dan 7 dagen vooruit voor gratis annulering.
  • Schitterende locatie
  • Fantastisch personeel
  • Perfecte zuiverheid
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Beschrijving van de Accomodatie Inrichting

Chillout House is a house of rustic concept and #handmade, part of the remodeling and the areas are done by Edith, the owner of the house, who remodeled it to receive guests who want to share a unique space, vintage and colorfull , Chillout HOuse opened the doors in 2015, the house has 5 private rooms with shared bathroom, and 1 private room with private bathroom.

Our house was born with the intention that those who visit us can feel at home, with a quiet environment ideal to rest, but also an environment where you can meet people from all over the world and you can make friends from all sides, the open areas of rest and relaxation are designed to share with everyone in the house, every morning Edith or Daianna her daughter await you with a warm breakfast, pancakes and fresh fruit, or eggs and toast and fresh fruit, you can also enjoy fresh coffee or a delicious hot tea; If you need information about tours or make reservations for activities at home, you can do so at no extra cost.

You can use the kitchen if they need to prepare your meals, there are toilets available, TV, Internet, WIFI connection, laundry servie ( for pay) areas and a balcony to enjoy the summer or rainy nights on winter days.

Edith and Daianna her daughter, will be waiting for you at the time of your arrival, they are in charge of keeping the house in order and receiving all their guests, Betzy and Monse the younger daughters are also willing to help if they need something, They live right next to the house so they are always very close to help.

Our house has a rustic concept, with wood decorations, old remodeled items and decorated stalls, so guests who love the details and appreciate the power to recycle and beautify what may no longer be used will be welcome to enjoy this beautiful place made with a lot of love.

We are located in the Barrio Valle Bonito, 1km away from the center, a quiet neighborhood full of happy and helpful people, if you like to walk the walk to the center of Santa Elena is liberating, it is 15 minutes of walking with fresh air , we are 5 min by car from all the supermarkets, banks and areas of interest of Santa Elena and Monteverde, so we are relatively close but far from the noise and noise of the busy center of Santa Elena, all Monteverde activities have a pick up directly in the house so you do not have to worry where you can pick up your activities.

If you come by bus you can go from the terminal in Santa Elena in 15 minutes.

If they come by car, the address is available so they can arrive without problem.

If you need a private transport you can contact us to help them.

If you want to take a taxi, the cost is $ 3 from the center of Santa Elena to our house

don't Think more :D press Click and Book! Pura Vida!
Chillout House's Policies & Conditions:

Check in from 09:00 to 21:00
Check out before 10:00

Payment upon arrival by cash.

Cancellation policy: 72 hours before arrival.

Breakfast included.


No curfew.
Reception available until 10 pm

Taxes not included: 13% Bekijk huisregels

Controleer de beschikbaarheid


  • Waarde voor uw geld 10.0

  • Beveiliging 10.0

  • Plaats 8.4

  • Personeel 10.0

  • sfeer 9.2

  • Properheid 10.0

  • Faciliteiten 9.6

Nieuwste Recensies

  • 9.4


    25 aug 2018
    Really feels like a home, such a nice place to come back to after a beautiful hike in the forest! Diana and her sister and mom are helpful and lovely girls.
    Nederland, Echtpaar, 25-30
  • 8.6


    08 jul 2017
    Our stay at the Chillout House was excellent. We had a nice room with a comfortable bed. Big kitchen with storage possibilities. Very friendly staff who were always able to help us. Every time we wanted to go to Santa Elena, the mother could take us there, so the location is no big deal.
    Nederland, Mannelijk, 18-24
  • 8.0


    14 maa 2017
    A nice hostel to stay. Very personal and nice to guests. Book any tour you want for you and you get picked up at the hostel. It's small and therefore cozy. The breakfast is nice and fresh. It is a small walk (10-15 minutes) uphill to town, but entirely save!
    Nederland, Vrouwelijk, 18-24
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  • Gratis internettoegang
  • Gratis kaarten
  • Gratis parkeergelegenheid
  • Gratis WiFi
  • Inclusief
  • Boekenruil
  • kabeltelevisie
  • Keuken
  • Parkeerplaats
  • Internettoegang
  • Wasserette
Eten & drinken
  • Thee-en koffievoorzieningen
  • Gezelschapspelletjes