Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Zet een vinkje om aan te geven dat je de algemene voorwaarden hebt gelezen en begrepen.
Je moet de algemene voorwaarden accepteren om je reservering te bevestigen.

Chili Kiwi Lakefront

Boek meer dan 7 dagen vooruit voor gratis annulering.
  • Perfecte locatie
  • Fantastisch personeel
  • Perfecte zuiverheid
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Beschrijving van de Accomodatie Inrichting

*** Voted #1 Hostel in Latin America in the 2018 & 2017 Hoscars ***

We are an owner operated and run hostel for backpackers by backpackers. We are offering a fun, social and informative hostel with travellers´ specific needs in mind. Come and join us for good times and adventures!

NEW: Check out our new double room options. Two rooms up in a tree house with full lake view and also our three hobbity hollow double rooms in our garden. Check the photos!

Here's what we think you'll love about the hostel:

VIBE: This is key. Chill, fun and social. A place to socialize and make friends, have a cheeky drink or two, but why do you come to Pucon, to get out and explore.

Location: On the corner of the main road and the lake. We don't believe there's a better location in town.

Value: We are intrepid backpackers ourselves, and believe our prices are awesome given the setting, facilities and service.

Service: We're passionate about travel and the great outdoors and we are passionate about sharing this with you.

Facilities: Let's face it, the standard of hostels is well, pretty standard. We're going for attention to detail, comfort, function and creativity. We have three kitchens, lots of bathrooms and central heating for when it gets cold.

Secure & Clean: We know that when you and your belongings feel safe and secure, you have peace of mind and can focus your energy on what you came here to do, experience and enjoy. And who doesn't like a clean hostel?

Winter Enthusiastas: We are skiers and snowboarders ourselves, let´s go shred!

Travelling... life is good!

Please note:

Cancellation policy: 48h before arrival.
In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in to the room from 12:00 to 14:00, but you can arrive to the hostel anytime after 08:00am.
Check out at 10:30 from the room, but you can enjoy the hostel facilities after this time.

We have live in staff, but reception is officially open between 8am and 11:30pm, if you are arriving outside these times, please let us know.

Payment on arrival, cash only in Chilean pesos.
Taxes included.

Breakfast not included.
No curfew.

Children not allowed.
We don't accept pets. Bekijk huisregels

Controleer de beschikbaarheid


  • Waarde voor uw geld 9.5

  • Beveiliging 9.7

  • Plaats 9.9

  • Personeel 9.5

  • sfeer 9.5

  • Properheid 9.5

  • Faciliteiten 9.4

Nieuwste Recensies

  • 10.0


    03 maa 2019
    Pucon will get even better if you stay at this place! Amazing facilities, friendly staff, perfect tours, good social areas, best view on the lake and much more. Extended my stay several times and would definitively come back when I'm in Pucon again
    Nederland, Mannelijk, 25-30
  • 10.0


    01 maa 2019
    Best location! Good to meet people. You can power your stuff in a locker or next to your bed. They offer tours and I can really recommend to do the volcano tour with them. It's with people from the hostel so perfect to meet some people in the hostel this way. I had a greater time there!! Definitely recommend it. And the staff really knows a lot about the things you can do.
    Nederland, Mannelijk, 25-30
  • 10.0


    22 jan 2019
    Top hostel!
    Nederland, Vrouwelijk, 31-40
  • 9.7


    17 feb 2019
    Super nice, social and well maintained hostel. Staff is great and super helpfull. You can easily book all your activities in the hostel and they can also give you advice about possible next destinations of your trip.
    Nederland, Vrouwelijk, 25-30
  • 9.7


    20 dec 2018
    Chili Kiwi is an awesome hostel. The vibe is just so great and the atmosphere is really social. People are superfriendly and so is the staff! I celebrated Christmas there and the party was just great. End up staying for a week, had loads of fun and made lots of friends. Would definitely recommend! 🎉
    Nederland, Vrouwelijk, 31-40
  • 9.7


    03 dec 2018
    When you check in, you get an information session about all the tours/activities the hostel offers. They work with really good companies and provide excellent information about what to do and how to do it. The staff is super kind, the common areas are very clean, there are three (well equipped) kitchen spaces availble. No breakfast is included, but I didn't miss it at all. You connect easily with other travellers, even though there are quite a lot of ppl staying there. Would recommend!!
    België, Vrouwelijk, 25-30
  • 9.4


    14 apr 2019
    Was echt super leuk hier!! Hebben de vulkaan beklommen en wat andere activiteiten. De staf was heel betrokken en dacht heel erg mee met je budget en tijd. Door het personeel kreeg je een goed beeld van wat er hier allemaal te doen is.
    Nederland, Vrouwelijk, 18-24
  • 9.4


    31 jan 2019
    Amazing hostel, international and social atmosphere (great to meet other travelers), lovely showers, great location including plenty of space to chill around the hostel (tree house and second 'outdoor' kitchen!). Nice activities organized from the hostel. Pucón is quite an expensive town to stay in, since prices for excursions and food are quite high. However the hostel has selected good tours for fair prices. Loved my stay here, would highly recommend!
    Nederland, Vrouwelijk, 18-24
  • 8.6


    14 jan 2019
    Great vibe and atmosphere. Although for being the best hostel in Chile, we didn't have plugins at our bed so had to use our power banks every night. Staff is very useful! (depending which volunteer you get) . Facilities are great. 3 kitchens! Only our food got stolen twice (our name was tagged) but that is not the fault of the hostel!
    België, Vrouwelijke Group, 25-30
  • 8.0


    07 jan 2019
    Very nice hostel but not as nice as it seemed from the reviews. Good place to book tours, very engaging staff, two kitchens. Low bunk beds, both when sleeping up and down
    Nederland, Vrouwelijk, 18-24
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  • Gratis internettoegang
  • Gratis kaarten
  • Gratis parkeergelegenheid
  • Gratis WiFi
  • Inclusief
  • Boekenruil
  • Buitenterras
  • Fietsenstalling
  • Gemeenschappelijke kamer
  • Keuken
  • Kluisjes
  • Koelkast
  • Leeslamp
  • Microwave
  • Ontbijt niet inbegrepen
  • Parkeerplaats
  • Vacature
  • Warme Douches
  • Bagage-opslag
  • Tours / Reisdesk
  • Wasserette
Eten & drinken
  • Thee-en koffievoorzieningen
  • Gezelschapspelletjes


  • 2018

    1ste, Land Chile

  • 2018

    1ste, Continent Latin America

  • 2017

    1ste, Land Chile

  • 2017

    1ste, Continent Latin America

  • 2016

    1ste, Land Chile

  • 2016

    3de, Continent Latin America

  • 2015

    1ste, Land Chile