Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Zet een vinkje om aan te geven dat je de algemene voorwaarden hebt gelezen en begrepen.
Je moet de algemene voorwaarden accepteren om je reservering te bevestigen.
Boek meer dan 7 dagen vooruit voor gratis annulering.
  • Schitterende locatie
  • Briljant personeel
  • Zeer goede zuiverheid
Lees alle beoordelingen

Beschrijving van de Accomodatie Inrichting

Stunning sea view, chill out terrace and comfortable rooms, Balu is more than a hostel, it's a place where you can find yourself as well as lose yourself. We have a vast experience in the hospitality and tourist sector, that we capitalize to offer the very best of our facilities and location to our guests and travellers.

We are located in Isla Mujeres, one of the best spots of Rivera Maya area. In this sense, here, you can enjoy some of the best beaches and waves of entire Mexico as well and some relevant and renowned landmarks such as Dolphin Discovery Isla Mujeres, Tortugranja, The Well of Hacienda Mundaca and Parque de los Suenos, amongst other important attractions of the area.

We have spacious rooms, both dorms and private rooms, all of them with several capacities and fully equipped. The breakfast and the Wi-Fi are included. There is one bar in the swimming pool area and one in the chill terrace. Balu Hostel offers a welcome drink, activities such as yoga, live music, art workshops and DJs with thematic evenings, definitely a magical place that you have to visit in isla mujeres.

Balu Hostel. Isla Mujeres Policies and Conditions:

Cancellation policy: 72h before arrival.

Check in from 15:00.
Check out from 08:00 to 12:00 .

Payment upon arrival.
Security deposit $100 MX

Taxes included.
Breakfast included.


The reception is open from 07.30 to 23.00
The a/c is start from 10pm to 8 am
No curfew.
This property might pre-auhtorize your credit card.
The maximum period of stay is 14 days.

The minimum night of stay one for the private rooms and one night for the dorms. Bekijk huisregels

Controleer de beschikbaarheid


  • Waarde voor uw geld 7.5

  • Beveiliging 8.0

  • Plaats 8.6

  • Personeel 7.3

  • sfeer 7.7

  • Properheid 7.4

  • Faciliteiten 7.4

Nieuwste Recensies

  • 8.6


    16 jan 2019
    Opstelling van de algemene ruimtes zorgt voor makkelijk sociaal contact. Locatie is perfect!
    Nederland, Vrouwelijk, 25-30
  • 6.9


    28 sep 2018
    Leuk hostel, fijn zwembad. badkamer was vaak erg vuil en werd niet goed geveegd waardoor zand en haren steeds bleven liggen
    Nederland, Vrouwelijk, 25-30
  • 6.6


    03 aug 2018
    It took over an hour to check in. Which is ridiculous when there is just one other person before you. Everything took ages with the staff which was quite annoying. There was no real atmosphere when we were there and the room was way too hot and stuffy.
    Nederland, Gemengde Groep, 18-24
  • 4.6


    01 jan 2019
    Rooms with AC way to hot, people sleep outside to escape.
    Nederland, Mannelijk, 25-30
Lees alle beoordelingen


  • Gratis internettoegang
  • Gratis ontbijt‎
  • Gratis WiFi
  • Inclusief
  • Air conditioning
  • Brandkast
  • Buitenterras
  • Buitenzwembad
  • Fietsenstalling
  • Gemeenschappelijke kamer
  • Plafondventilator
  • Warme Douches
  • 24-uren beveiliging
  • Fietsverhuur
  • Handdoeken te huur
  • Internettoegang
  • Receptie (beperkte openingstijden)
  • Tours / Reisdesk
Eten & drinken
  • Bar
  • Cafe
  • Maaltijden verkrijgbaar
  • Restaurant
  • Nachtclub
  • Wi-Fi