Group Booking Terms and Conditions
General Group Booking Terms
- The booking deposit is non-refundable.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
Cancellation / No Show & Reduction in Numbers Policy
For groups with people under 18 years old, the group leader will be responsible for the previous parental consent and for offences against the site's regulations.
- For groups from 1 to 50 people, are allowed without penalty up to 15 days before the arrival date.
- For groups from 51 to 150 people, are allowed without penalty up to 30 days before the arrival date.
- For groups with more than 150 people, the agreement will be discussed depending on the season.
In the case where the terms and conditions for amendments and cancellations are not met, the management reserves the right to apply and charge a penalty for the full amount of the reservation.
Additional Terms and Conditions
Upon arrival the group leader must go to reception with: his/her passport and a list of participants with the following details: Name, Surname, Place and Date of Birth (it should be better send some days before the arrival date this list by e-mail). The receptionist will ask for a 200,00â'¬ deposit in cash to act as a bond for the keys/chip cards and for any potential damages. Upon the return of all keys/chip cards and providing there are no damages (that will be deemed by the site staff), the reception will reimburse the deposit in full. (there is a 5,00â'¬ penalty per key/chip card damaged or lost).
Check-in procedure starts from 1pm and check-out must be done before 10am.
Any changes to details mentioned above should be agreed by mutual consent between the parties and shall be made in writing.
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