Group Booking Terms and Conditions
General Group Booking Terms
- The booking deposit is non-refundable.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
Cancellation / No Show & Reduction in Numbers Policy
If you wish to cancel a confirmed booking, such notice of cancellation must be communicated to us in writing in all instances. We will attempt to re-sell the accommodation that has been cancelled, but if we are unable to do so without incurring loss, a cancellation charge will be made to you according to the scale. In the event of cancellation by the hirer, the following cancellation charges will apply:
Fourteen or more days' notice prior to date of arrival: Full Refund,
Three to thirteen days' notice prior to date of arrival: A £10 administration fee will be deducted and the remainder will be refunded.
Three days and less notice prior to date of arrival: Full amount will be forfeited.
The following group types are <em>not</em> accepted by this hostel: <strong>Junior / Primary School, High / Secondary School</strong> If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel.
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